Charles Bennett Email & Phone Number

Garden Grove, California

Provided Customer Service, Monitoring, Adjusting, Commissioning of computer controlled heating, lighting, and air for large clients in malls all over AmericaEnergy Management SystemsSetup of Thermal Monitoring Computer Control Systems for Retail Department Store Chains across country inclusive of testing and continued monitoring of their lighting, heating, and air-conditioning systems by our computer system. This also included troubleshooting with field technicians on an ongoing basis, making requested modifications to the Thermal Monitoring Control Systems inclusive of lighting, heating or air conditioning

Garden Grove, Ca

Energy Management SystemsSetup of Thermal Monitoring Computer Control Systems for Retail Department Store Chains across country inclusive of testing and continued monitoring of their lighting, heating, and air-conditioning systems by our computer system. This also included troubleshooting with field technicians on an ongoing basis, making requested modifications to the Thermal Monitoring Control Systems inclusive of lighting, heating or air conditioning

Yorba Linda, California

2004Testing IDE and SCSI hard drives, insuring drives meet IS0*9002 standards; responsible for training and overseeing employees assigned to various tasks, responsible for setting up test proceduresDeveloped test standards for pass/fail of hard drive testSetup new test stations and repaired existing test stations as needed

Screening and Answering Consumer Calls regarding company products and returnsDirected consumer calls to technical supportConfirmed receipt of returned product and shipment of replacement productWorked with customer in a way that improved there opinion of Linksys and it products

Testing hard drives, insuring drives meet set quality standards; assembling hard drives with specified caddies for both retail and non retail sales, receive, test and process returned hard drives, caddies, modem adapters; test and Q.C. PCMCIA external hard drive assemblies; modify caddies and brackets for hard drive kit assembly; generate daily inventory report of hard drives, brackets, and caddies; responsible for supervising and overseeing employees assigned to various tasks; install and troubleshoot upgrades.Designed and implemented procedures for improved Quality ControlCreated assembly flow chart for assembly of drives with corresponding caddies a training aide

Completion Of Mcse Course, Mcse, 3.0

MCSE program at Goldenwest College

Vocational, Computer And Electronic Technology