Charles Bice Email & Phone Number

Birmingham, Al, Us

Successful Project Manager for a digital design agency with the ability to create and develop strategic online programs and marketing service objectives for customers of all sizes. As project manager, direct and implement all web initiatives including client website launches, intranet portals, business apps, and kiosks. Provide UI/UX, SEO/SEM, and social media consultation & strategy to incorporate analytics and drive positive revenue results. Excellent troubleshooter who works efficiently and effectively to determine and resolve issues.Key Job Accomplishments• 2020, 2021 Top Performer with the largest client book generating the highest revenue• Manage 50+ active clients, 73% client retention rate over 6 years• Delivered 78% of redesign & development projects under/at budget• Met or exceeded client KPIs, sometimes by as much as 1565%• Current clients include: Proofpoint, So. Company, Nucor, INTL FCStone, Bham Museum of Art, Bham Botanical Gardens, & Bham Zoo

Birmingham, Al, Us

Technical support specialist for a global financial institution. Managed a high volume of videoconferencing requests in English & Spanish. Established national/international VC connections. Generated reports on VC usage, equipment acquisition and onboarding.Key Job Accomplishments• Connected 70+ national/international VCs per day in English and Spanish• Coordinated $250k hardware acquisition, doubling VC capacity• Maintained software/connection of 150+ VC systems across footprint• Generated supporting docs for acquisition of $500k telepresence & ~15 new VC sites

Birmingham, Alabama, Us

• collaborate with student organizations, campus administration, the city of Tuscaloosa • plan and staff events • design marketing materials (banners, flyers, pamphlets) • marketing of event and projects • social media (Facebook, Twitter, Vimeo, HootSuite, MailChimp)• conducted interviews for the incoming intern body (2 years)

-planned a comprehensive program for the museum's upcoming exhibitions-sought out programming that would accurately embody the exhibition theme-networked with community partners-customer service-cash handling

Tuscaloosa, Al, Us

-conceptualized class and class theme-proposed class to Associate Dean for approval-made year-long and class plans to coincide with class theme-researched articles that would aid in class theme-taught class to freshmen-analyzed and scored participation and analytical work of students

• catalogued 30 years of art shows and exhibitions • counseled during arts education summer camp • administrative and clerical tasks

Birmingham, Alabama, Us

-data entry and manipulation• built a comprehensive spreadsheet of all FocusFirst locations• built a map of all 900 FocusFirst locations using GoogleMaps and Excel

Birmingham, Alabama, Us

• counseled youth over the summer at YouthServe’s urban service camp• designed and implemented art therapy workshop

Birmingham, Alabama, Us

• taught Chemistry to Pre-AP students• performed labs with students

• creative market planning• editing of Spanish and English translations• selling art• maintaining and hanging exhibitions

San Francisco, Ca, Us

-customer service-cash-handling-prepped the store

Bachelor Of Arts (B.A.), International Business, Spanish

Spanish Certification, Spanish And Iberian Studies

Education record