Shopped grocery items for commercial and residential customers. Delivered items for time sensitive deadlines.

Prepared, packed grocery items for delivery to customers. Planned routes for delivery. Provided customer service correspondence to customers.

Assisted clients with moving furniture or other miscellaneous items.Delivering of packages or various items.

Provided extensive technical support to customer for aiding and assisting in utilizing and navigating various airlines databases.Managed technical database for over ninety airlines.Analyzed complex and specialized data in addition to customer requests.Published fares and fare related data electronically within specific time deadlines.Developed productive working relationships with client personnel by coordinating problem resolution with customer via phone/email.Supervised data processing tasks, such as performing thorough review of other analysts’ instructions and managing tasks in supervisor’s absence. Maintained up-to-date knowledge of a variety of systems, such as G30, Amadeus, Sabre, Travelport and IATA, as well as communicated system changes and procedures to co-workers and customers.

Assisted in recruiting ARC members to be dispatched for various disaster operations.Arranged travel using Sabre along with assistance from BTI Travel for ARC members.Arranged lodging accommodations for ARC members.Assisted Project Lead in Hurricane Mitch Disaster Project by monitoring recovery efforts. Translated official documents from Spanish to English and vice-versa.Managed and implemented training materials for Preparedness Education Program.