Charles Garner Email & Phone Number

United States

• Led numerous projects and managed services for two large regions working for a Fortune 500 company. Responsibilities included: P&L, project management, contract negotiations, account management, process improvements.
• Developed and implemented a new business operations strategy that maintained service levels, reduced costs, and improved productivity. Results increased profitability by 28%.
• Turned around the most unprofitable service center branch in the US (out of 40). Moved from the bottom spot to the 22nd most profitable branch for the company delivering a 30% revenue increase.
• Managed complex projects from conception through completion including scope, milestones, and deliverables, plus completed projects on time and below budget.
• Led cross-functional collaboration with senior leadership, engineering, finance, legal, and sales teams on projects and strategic initiatives.
• Trained, coached, mentored, and developed high-performance teams.

Sparks, NV

• Managed the service department for an electronics refurbishing and repair company. Responsibilities included: P&L, project management, data analytics, budgets, KPIs, scheduling, software product development, IT.
• Led business transformation project from start to finish applying Lean Methodology. Created a new workflow process with streamlined operations. Redesigned warehouse layout. Oversaw construction buildout. Improved.
• Created and executed a new strategy that changed business operations from demolishing old cell phones and laptops into a new business selling refurbished products. Results produced $3.7M in new revenues.
• Managed two large-scale projects from conception through completion collaborating with CFO, CEO, and other key stakeholders.