Charles Carl Email and Phone Number

Charles Carl is a Sr. Desktop Analyst II at The Art Institute of Pittsburgh at The Art Institute of Pittsburgh. He possess expertise in hardware, technical support, windows 7, troubleshooting, adobe creative suite and 19 more skills. Colleagues describe him as "I am happy to recommend Charlie Carl. As our Tier 3 technical support analyst, Charlie was (is) a true problem-solver. Whenever a complex technical issue required escalation, Charlie would be there to analyze it and provide a workable solution. He often was first to learn new technologies, then collaborated with his peers and provided invaluable input. Charlie was instrumental in testing and supporting major software roll-outs at the Art Institute. As a technology-focused institution in creative arts, we maintained the latest specialized software on the most up-to-date hardware. Charlie assisted in rolling out new hardware and tracking inventory for SOX compliance. He also maintained software licenses, built, tested, and then pushed images remotely across hundreds of desktops and devices, and stayed on top of new updates and patches to mitigate risks and conflicts."