- Strategic Planning: Develop and implement comprehensive supply chain strategies, aligning them with the company's business objectives and ensuring they are adaptable to global markets and conditions.- Supplier Relationship Management: Manage and nurture relationships with suppliers and vendors, including contract negotiations, performance evaluations, and continuous improvement initiatives to enhance the quality and reliability of the supply chain.- Inventory Optimization: Implement inventory management techniques, including demand forecasting, safety stock levels, and inventory turnover analysis, to minimize carrying costs while meeting customer demand.- Logistics and Distribution: Oversee the coordination of logistics, transportation, and distribution processes to optimize efficiency and reduce lead times, ensuring that products are delivered to customers and partners on time.- Risk Management: Identify potential risks within the global supply chain, develop risk mitigation plans, and establish contingency strategies to minimize the impact of disruptions, such as natural disasters, geopolitical events, or supply chain interruptions.

- Provide exceptional customer service by addressing inquiries, concerns, and issues promptly and professionally. Offer guidance on import-export regulations, documentation, and shipping logistics to assist clients in their trade activities.- Handle customer orders, ensuring accurate and timely processing, from order placement to shipment coordination. Collaborate with logistics teams to ensure orders are fulfilled efficiently.- Assist clients in preparing and reviewing import and export documentation, including invoices, bills of lading, customs declarations, and certificates of origin, ensuring compliance with international trade regulations.- Monitor the progress of shipments, track their status, and provide real-time updates to clients. Act as a point of contact for any issues that may arise during the shipping process.- Address and resolve any import-export-related disputes, delays, or discrepancies, working closely with clients, customs authorities, and shipping partners to find mutually beneficial solutions.