An inspired customer oriented team determined to improve our customers business performance through better use of their IT services by advising and implementing business driven security.

Joined MicroLAN to help deliver world class ICT solutions and services that make a difference in our human endeavors whilst conserving our environment. MicroLAN is domiciled in Nairobi serving East Africa Region, our key strength are in IT Infrastructure Solutions and Services and Cyber Security.

IT advisory services that enable organisations to leverage their investments both in IT and Technology enabled business initiatives to realize value through visionary leadership and committed management practises by sharing our expertise and selection of appropriate techniques and tools that are fit for purpose to support IT Governance, Solution Delivery and Service Management.Support implementation and optimization of Forensic Data Analysis, BI, and ERP application as well as transformation of business processes through Digitilization.Interim management to support IT operations with a clear focus on desired objective to complements IT departments’ capabilities during times of increase in demand or transformation for improved utilization of resources by training on and embedding of desired behaviours.Our range of partnered approaches include client focused support for IT in the key areas of:• Investment Management• Strategic Planning• Cyber Security and Risk Management• Service Management• Solution Delivery• Application and Technology Management• Business Solutions

Accountable for all IT applications used by MEA business supported directly by Application Services or via another GSK group or third party for Middle East and Africa Countries and a member of Global Regional Application Services Leadership TeamResponsibilities include •Remote leadership to the Applications team in all MEA countries •Strategy, road maps, execution and transformation of the regional IT application support model•Service management, budgeting and expense control •Adherence to GSK policies and quality risk and compliance procedures•Facilitate communication of business requirements within the matrix organisation of Central IT Services and IT leadership, establish Customer Boards and conduct regular service reviews

Develop strategic direction and road map to bring IT services to a level capable of supporting GNE business with double digit growth. Service assets consisting IT Infrastructure and applications required scaling up to meet current and growing business needs.Transformed IT through investment in additional IT staff, upgrade of capacity and reliability of infrastructure, training to improve productivity Accelerated delivery of new solutions to meet pent up demand among these business Intelligence solution that greatly improved business efficiencyIntegrated IT solutions for field force and distribution during M&A

Lead shared IT services supporting Pharmaceutical, Consumer, Manufacturing businesses in East Africa and Mauritius after M&A of GlaxoWelcome and SmithKline BeechamResponsible for •Strategic planning of information systems, development of road maps and execution plans, skill development and appraisal of IT Teams to deliver business requirements.•Budgeting, expense control and management service assets that include Infrastructure supporting 300 users and applications from legacy companies that needed simplificationAchieved the following successes•Lead project governance process in MENA/SSA assessed as good practice and adopted by Latina Team facilitated using collaborative tools and face to face workshop •Introduced mobility solutions for Senior Managers and Field based teams and implemented Management Information system, a solution that is in use to date•Received Impact award in 2005 for developing and implementing an IT Strategy for Consumer Business in Middle East Africa and Pakistan (MeAP) •Reduction in server footprint by consolidation and centralisation of application hosting

Appointed to lead the Shared IT services team supporting Pharmaceutical, Consumer and Manufacturing operation after the M&A of SmithKline Beecham and Sterling Health in 1996 ResponsibilitiesPlanning of information systems, development of road maps and execution plans, skill development and appraisal of IT Teams to deliver business requirements.Management of service assets that include Infrastructure supporting 100 users and Local ERP, MFG/Pro. •Successfully integrated IT teams and solutions from legacy companies as planned during M&A of SmithKline Beecham and Sterling Health in 1996•Introduced email for business communication in 1996 maasivley improving communication within the organisation•Lead implementation of JDE ERP in East Africa with help of above country and external resources and developed a local support team for new ERP solution in 1998•Recognised by MENA/SSA Y2K/Enterprise board for leadership in Y2K readiness in East Africa