Charles Christensen Email and Phone Number

Program and business management services to a large team of highly-trained professionals ensuring they can provide excellent service to clients without facing technological and business-related barriers.Identified opportunities for better user experiences and launched new systems to better serve members.Identified areas to optimize budget expenditures to stretch modest budget for greatest impact.Operated the rhythm of the business for the entire nonprofit, ensuring great experience for members and clients.

Founder and head of a pioneering, award-winning arts publisher, one of the first in an industry devoted to serving a niche but passionate audience.Responsible for all aspects of the business, from recruiting talent, finalizing all creative decisions, overseeing logistics of product creation, and marketing & sale of product.

Technical program manager on a merchandise and marketing overseeing a team of contractors responsible for finding scaled solutions to reach our customers.Identified opportunities for automation of targeted marketing campaigns that resulted in greater employee productivity, faster iteration times, and ultimately more relevant customer-facing content.Created in-house project management system for department and outside partners that increased speed and documented outcomes.