Charles Cloyd Email and Phone Number

Headquarters based Subject Matter Expert providing support of TSA canine explosive detection operations; establishes and implements national NEDCTP program policy; provides oversight and accountability to ensure program compliance with national guidelines and procedures; conducts on-site operational assessments at airports to assess compliance levels; assesses Canine Security Program measures of foreign governments to determine commensurability with TSA through in-country visits.

Supervise subordinates in performing inspections of airports, airlines, indirect air carriers, mass transit, trucking, freight/passenger rail, and other personnel to determine overall security posture and compliance with applicable federal regulations involving transportation security.Technical expert for the administration of critical and complex compliance and enforcement programs designed to protect the public from terrorism, piracy or other acts of sabotage to transportation systems, facilities, and networks.Determine when enforcement actions should be initiated, and recommend to TSA counsel the types of actions and levels of penalty commensurate with the nature and severity of the violations.Supervise TSA Explosive Detection Canine Teams assigned to Tampa International Airport.

Searched airport terminals, aircraft, air cargo, vehicles, baggage, freight, and other transportation venues with assigned explosives detection canine to identify and mitigate potential terrorist threats.Determined compliance with federal air cargo security and aviation transportation security regulations; gathered information and drafted reports detailing findngs; initiated enforcement reports when warranted. Responded to transportation-related security incidents as defined by the National Incident Management Systems or as directed by the Federal Security Director; Maintained canine search proficiency and certification through development and execution of objective-based training plans.

Coordinated and managed national agency Model Workplace Programs including the Integrated Conflict Management System, Safety Action Teams, Employee Advisory Councils, Federal Security Director Town Hall Meetings, and Equal Employment Opportunity programs.Conducted Administrative Inquiries as Inquiry Officer on allegations of harassment, mis-management, or inappropriate behavior by employees.Conducted interview panels for promotional candidates - rating their interview performance and completing summary ratings for selecting officials.

Served as liaison between the Federal Security Director and concerned parties at the airport (the traveling public, air carriers, on-site vendors/retailers, and various groups and representatives from the aviation industry) on security matters. Managed the local customer service program handling customer complaints/concerns and resolved issues. Collected and maintained complaint data and created reports on customer support matters for senior management.Served as a Project Officer for special studies and airport construction projects. Represented the Federal Security Director in executive staff meetings with agency personnel and stakeholders.

Conducted and lead complex investigations, strike forces, and compliance assessments of airlines, freight forwarders, and shippers relative to their shipment and transport of hazardous materials and cargo by air.Maintained expert-level knowledge of the federal hazardous material and cargo security regulations applicable to domestic and international air transportation. Reviewed corrective actions of regulated parties to ensure their effectiveness and prepared civil-penalty enforcement reports for instances of severe non-compliance. conducted educational outreach presentations and provided outreach materials to industry groups and the public. Provided regulatory technical advice to airlines, hazardous material shippers, and freight forwarders; and evaluated the contents of their required hazardous material transportation training programs for effectiveness.

Developed and administered a multi-faceted commecial vehicle safety program focusing on reducing highway fatalities involving motor carriers and motorcoach operations. Administered and monitored numerous federal-aid grant programs to various State agencies for commercial vehicle safety to include traffic speed enforcement, drug interdiction, commercial driver's license, and data collection activities. Assured effective management and supervision of the Division's staff and day-to day operations; managed/supervised the agency's regulatory compliance and enforcement programs - including safety, hazardous materials, and financial responsibility.

Implemented, managed, and provided oversight of all agency programs in the Alabama Division.Coordinated and negotiated the national Motor Carrier Safety Assistance Program (Grant) and managed the State's Vehicle Size and Weight Program.Disseminated information on grant benefits and requirements, grant procedures, training, program evaluations, and allowable cost determinations; conducted periodic program evaluations on grant activities and hazardous materials incident reviews; Assisted Safety Investigators and/or assumed personal leadership over complex investigations and enforcement actions.Evaluated effectiveness of Investigators' activities, coordinated and assigned investigations, and reviewed civil penalty enforcement cases for accuracy and completeness. Executed and monitored Hazardous Materials, Passenger, and Operations Out-of-Service Orders on affected motor carriers; Coordinated special projects and activities; instructed staff; responded to regulatory and interpretation inquiries; and made presentations to various industry groups.

Conducted on-site safety and regulatory compliance reviews of motor carriers and hazardous materials shippers. Investigated complaints alleging non-compliance with the Federal Motor Carrier Safety and Hazardous Material Regulations.Evaluated corporate safety management systems and procedures through records review and interviewing; identified problem areas and determined compliance levels with applicable regulations; recommended corrective actions to carrier and shipper management representatives; documented and prepared civil forfeiture enforcement cases for severe non-compliance. Investigated major commercial vehicle crashes and hazardous materials incidents.Provided educational and technical assistance to industry through oral presentations, the completion of Safety Reviews, and by answering regulatory questions.

Investigated and settled property and injury claims in assigned territory.

Patrolled juridiction to preserve law and order; enforced traffic laws; answered calls; administered first aid; conducted investigations; made arrests; and testified in court.