• Acted in a critical role in the recruitment season, successfully hiring over 1,000 new guards within a span of three months. • Actively participated in regular compliance calls and initiatives, ensuring strict adherence to state regulations in Texas. • Held the position of Account Lead for high-profile clients, including the Texas Rangers, Coppell Arts Center, and the City of Richardson. My responsibilities included but were not limited to scheduling, payroll management, billing, and maintaining open lines of communication with clients. • Demonstrated keen analytical skills by observing and tracking industry trends, identifying growth opportunities, and forecasting future outcomes. • Collaborated closely with a dynamic team to ensure the successful launch of the Fair Park startup. • Assumed a key role in managing event payroll for a workforce exceeding 600 guards, maintaining meticulous attention to detail. • Efficiently supervised payroll inquiries and promptly submitted necessary adjustments. • Undertook additional responsibilities as assigned by upper management.

• Oversaw the early opening and staffing operations at AT&T Stadium during major events, consistently achieving established goals for both staff and guest/fan satisfaction.• Collaborated in the meticulous scheduling of security personnel for major events at AT&T Stadium, a task involving the scheduling of 500-700 guards per event, with precise attention to post assignments, pay rates, etc…• Contributed to the recruitment, hiring, and training processes for event security staff at Andy Frain's Dallas Branch, actively participating in multiple hiring events that resulted in an average of 100 new guards per event.• Assigned to scheduling and payroll management for various prominent venues, including Globe Life Park, Toyota Stadium, Choctaw Stadium, Coppell Arts Center, Dickies Arena, and others as assigned, consistently meeting tight deadlines to ensure accurate payroll and scheduling completion.• Engaged in weekly cold calling efforts to ensure that staffing requests from clients were met, contributing to an impressive average staffing level of 101% for all events.• Efficiently managed a Gameday/Event day staff comprising up to 120 guards in the lead role, ensuring their prompt assignment to designated positions for venue openings.• Maintained ongoing communication with client accounts, serving as the primary point of contact for all security-related matters at assigned events.• Stepped into the role of account manager when needed, assuming responsibilities in the absence of the account manager to ensure seamless operations.

• Managed up to 20 employees over 11 parking lots, ensuring fast and safe parking for 10,000 guests/fans. • Oversaw up to 30 employees over 4 gates as West Stands Supervisor, enforcing stadium policies and fan code of conduct for all fans and guests. • Volunteered to travel to out-of-market events and assist in event operations.

• Collaborated in executing game day plans with full-time staff and other interns, including pre-game, in-game, and post-game phases. • Conducted day-to-day operations on non-game days, including inventory, merchandising, and community outreach. • Assisted in setting up and tearing down the arena on game days for 2,000 fans.

• Managed three shipments a week and ensured they were properly distributed to the shelves between shipments.• Arranged store to a standard of organization to ensure a clean and welcoming environment for all customers. • Organized back storage in a manner that made certain that product was properly rotated and expired products were properly disposed of.

• Shadowed experienced staff and assisted with setting up and tearing down equipment for various college sports and venues. • Assisted in executing various college sports and venues, including baseball, softball, basketball, arenas, and ballparks.

• Operated deep fryers and grills to maintain a full stock of food.• Prepared meals for up to two hundred and fifty customers during shift ensuring the meal was made up to the specification set out by the customer.• Followed strict guidelines on hold times for food and made certain that they were properly disposed of.