Charles D. Email & Phone Number

Detroit, Michigan, Us

Southfield, Michigan, Us

• Responsible for the technical support of 350+ veterinary hospitals nationwide. Responsibilities for each unique site including networking, security, and general IT/specialized software • Experienced in supporting enterprise networks through the use of Cisco Meraki• Led coordination with outside vendors to integrate software and medical machinery into clinic operations• Supported executive level teammates both on-site and remotely• Worked with and provided support to architecture and engineering teams for hospital infrastructure and companywide technology rollouts• Worked with System Engineers on a Domain Migration Project which consisted of transferring over 100 domains over to our GoDaddy domain.

• Responding to queries on the phone, via email, in person, or through remote access. • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. • Training computer users. • Training other staff on troubleshooting and diagnosing problems. • Gaining feedback from customers to improve training methods. • Writing and editing training manuals.Running reports and analyzing common complaints and problems.

Pontiac, Michigan, Us

Working as an Account Executive, I am an expert at UWM products and services. My goal is to partner with brokers across the country to help build their business. I specialize in service, reliability, and mortgage knowledge. • Identify and generate ideas for my clients• Respond to clients effectively and accurately• Develop and maintain relationships with brokers and loan officers nationwide• Provide competitor media monitoring service for clients• Assist the team in researching new clients, or new business proposals, and providing creative input into new business brainstorms

Detroit, Mi, Us

•Consult with clients about current and future needs to help them achieve their financial goals•Give every client the best client service in the industry•Own and build your business within Quicken Loans with the support of our team•Advise and educate clients on the home-buying or refinance process and how to better manage their mortgages•Assist clients through the loan process from application to closing