Charles Leasure Email & Phone Number

Kirkland, Wa, Us

Kirkland, Wa, Us

Cloud Tools & Infrastructure

Bellevue, Washington, Us

Bellevue, Washington, Us

Bellevue, Washington, Us

Bellevue, Wa, Us

Transitioned to a full time systems engineer after assisting DevOps through the launch of Destiny 2. Worked closely with other systems engineers, operations, and product owners to maintain and iteratively improve Bungie’s online world.● Assumed ownership of Destiny’s deployment planning, scheduling, and distribution● Implemented automation to track production certificate expirations and installations and alert onissues before they become production impacting● Evaluated in-house and out of box solutions for further automating code deployments and created a solution which combined both to reduce manual steps from over 100 to less than 5● Coached direct reports on operational procedures and worked to improve code and scripting abilities to help them progress to more senior roles● Managed multiple A10 load balancers to route multiple versions of Destiny to separate environments● Converted systems from scheduled tasks to windows services with error logging and state monitoring● Performed code and content deployments to production and development environments● Created custom monitoring for cloud solutions to proactively identify scaling needs and identifymachines not operating within expected performance windows● Utilized cross-company VPN tunnels to create a service to share launcher and in-game populationstatistics between Bungie and Blizzard in real-time● Scripted the startup, validation, and shutdown processes for Hyper-V based roadshow environment, allowing the events team to safely manage the environment with limited knowledge

Bellevue, Wa, Us

Managed a team of 12 ICs with two leads. Designed and implemented policies and procedures to ensure the stability of Destiny services. Continuously collaborated with partner engineering and operations teams to identify areas of improvement in mitigation and alerting.● Developed and implemented joint operations between the Bungie DOC and Blizzard GNOC forescalations, investigations, and monitoring● Recalibrated all existing positions on the team and created new leadership and engineering roles● Performed weekly 1:1 and monthly reviews to prepare reports for company semi-annual rollups● Created tools to sync monitoring solutions with the active roles and environments of all servers toensure accurate and informative alerting when paired with auto-ticketing● Managed on-call rotations and automation for 9 teams and 40 individual escalation points● Owned the studio monitoring solution and worked with partner teams to develop best practices and ensure monitoring was both efficient and accurate● Created a services wiki that provides a top-level explanation of each service as well as allinterconnected services● Managed the runbook and documentation database for the operations center, internal networking engineering, data platforms, and DevOps teams

Bellevue, Wa, Us

Helped define, build, and manage Bungie’s first operations center. Transitioned to a lead role after 9 months.● Trained and guided direct reports on daily tasks and all team members on tooling and scripting● Managed shift rotations and transitions for all shifts● Authored C# tools utilizing multiple RESTful APIs to allow DOC personnel to create tickets andcommunication with data from monitoring and existing tickets, reducing escalation times dramatically● Created runbooks and procedures for emerging issues and processes

Co­founded Technic, a compilation of modifications meant to advance and expand technologyfocused gameplay in Minecraft, which reached as many as 3,000,000 unique users per month.● Compiled, maintained, and distributed the initial pack builds individually● Created a new install process that allowed users to customize and automate individual installations of the Technic Pack● Developed and maintained systems for the launcher which handled the processes of distribution and updating, as well as expanded the launcher to be capable of managing multiple packs and allowed users to add an unlimited amount of custom packs● Developed three additional packs focusing on other aspects of Minecraft gameplay● Performed all build verification, Quality Assurance, and troubleshooting for users

● Designed and coded solar system layouts, ship loadouts, and other gameplay mechanics● Developed new hitboxes for dozens of ships in the game● Re­textured and re­modeled subpar ships from previous contributions● Promoted to a Lead Developer responsible for gameplay design and implementation● Promoted to the Lead Graphic Designer responsible for managing up to 5 artists through delegating projects, providing guidance, and assuring quality of content

Arlington, Virginia, Us

Achieved perfect score in Advanced Individual Training on software designed to find and track aircraft maintenance and deficiencies, as well as graduating with honors from the overall course.● Executed complicated and critical systems troubleshooting and repair for the CH­47 aircraft both in flight and on ground under strict time schedules and in high pressure environments● Collaborated with multinational agencies and across disciplines to accomplish mission criticalgoals, including humanitarian relief efforts● Maintained a high level of security clearance required for handling classified documents andintelligence