The Director of Driver Services leads the Talent Acquisition efforts of the organization and focuses on the full lifecycle of the driver experience through superior communication, marketing, recruitment, and retention. All with a commitment to providing an exceptional internal customer experience that supports the growth and opportunities for the FedEx Ground Service Providers that we support.

Responsible for HR/Recruiting efforts with broad experience and additional responsibilities since 2010 working in Sales, Business Strategy, Company Communications, implementation of ERP and CRM support tools and additional key projects and programs as assigned.

US Cellular owns and operates the fifth largest wireless telecommunications network in the U.S.Experience/Key AccomplishmentsUS Cellular – Chicago, IL District Retail Sales and Service Manager – 2007 to 2010Lead an assigned company retail territory of 27 US Cellular stores in Chicago, ILAchieved 100%+ sales and retention bonus each quarter to goal for the assigned district Lead recruitment and retention of Area Sales and Retail Store Managers US Cellular – Milwaukee/Madison, WI Area Retail Sales and Service Manager – 2003 to 2007 Received the US Cellular Culture Survey Leader Award for the years 2005-2006-2007 that recognizes the top 2% of all leaders in the organization based on superior business results and cultureAttained Media Communications Certification in 2004 and served as media liaison in WILead and supported approximately 100 associates in seven company retail stores Achieved a minimum of 120%+ sales and retention bonus each quarter to goal for assigned areaLead recruitment and retention of Retail Store Managers and Retail Sales ManagersUS Cellular – Janesville, WI Retail Store Sales and Service Manager – 1996 to 2003 Achieved the highest US Cellular wireless market penetration of any single market in Janesville, WI with 7 out of 10 wireless customers subscribing to US Cellular serviceAchieved 300% sales and retention bonus in fourth quarter 1997 and averaged attainment of 150%+ Lead 24 retail associates in a company retail store and 6 kiosk locations in Janesville/Beloit, WI Lead recruitment and retention of Retail Sales Managers, Associates and Service Technicians

Wisconsin Wall Street operated as a management company that offered third party support services to the Nutrisystem franchise community. Experience/Key AccomplishmentsLead all marketing efforts for a group of Nutrisystem franchisees in WI, IA, OH, & CONegotiated local celebrity contractsParticipated in new retail locations site selection, build outs, and lease negotiationsLead media negotiations and placement Tracked and reported ROI on media investments based on cost per lead and cost per saleParticipated in the development of a centralized call center to support all managed retail locations