Charles Davis Iii Email & Phone Number

Buford, Georgia, United States

Atlanta Metropolitan Area

• Proactively managed a portfolio of 130+ clients, ensuring their needs and expectations were met or exceeded.
• Built and maintained strong client relationships through regular communication and face-to-face meetings.
• Identified opportunities for upselling and cross-selling additional services.
• Managed complex client requests, coordinating with internal teams to deliver customized solutions on time and within budget.
• Ensured seamless onboarding of new clients, providing training and support to ensure a smooth transition.

• Led marketing campaigns through each campaign cycle to market managed IT services to prospective business accounts including IT support, cybersecurity and compliance, telephony, cloud services, cabling, access control.
• Assist in maintaining and updating marketing collateral including accurate and on time implementation of schedules, campaigns, and systems with primary focus of meticulous upkeep of CRM.
• Cultivate relationships with prospects as the first point of contact. Identify IT needs and qualify prospects to forward to the Sales team in remote offices.
• Serve in a dual sales support/customer service role to make outbound calls to prospects and to communicate with clients about services and upcoming events.
• Update and audit CRM data by confirming inbound leads are qualified, cleaned, tracked, and followed up on by Sales. Provide support to Sales to ensure accurate entries in CRM.
• Facilitate production of the company newsletter including copyediting and serving as the liaison to outside vendors for printing and mailing.

Buford, Georgia, United States

Buford, Georgia, United States

Suwanee, Georgia, United States

Social media marketing internship

Washington, District Of Columbia, United States

Sugar Hill, GA

Cumming, GA

Sugar Hill, GA

Bachelor Of Business Administration - Bba, Marketing

Certification, Project Management

Project management certification through Cornell University’s eCornell online professional development program.