Charles De Saint-Quentin Email and Phone Number

As the Commercial Director of a Swiss AI company, I drive strategic growth and oversee the business development of AI-based solutions. Our core focus is on empowering organizations with cutting-edge AI coaching, training, and B2B project development tailored to their unique needs.Born from the vision of Cybersecurity and Artificial Intelligence Experts, AI Swiss Experts Labs supports companies in their transition to AI. We advise, develop, and deploy Artificial Intelligence solutions at all levels to help organizations optimize their processes and maximize their activities through AI.Based at EPFL in Lausanne and founded by renowned Artificial Intelligence experts, AI Swiss Experts Labs leverages the experience and skills of its team, drawing on Swiss expertise and shared values. Trust, Expertise, Passion, and Innovation guide our team’s daily actions, as well as those of our many partners around the world.AI Swiss Experts Labs offers three areas of support, covering all stages of the AI process:Expertise:AuditConsulting & StrategyAssistanceKnowledge Transfer:TrainingMentoringRecruitmentDevelopment:AI SolutionsR&D LaboratoryAI Architecture👉 Learn more: www.selabs.ai🚀 Contact us: contact@selabs.ai

Spearheaded and oversaw the operations of 11 stores across key regions, including Vaud, Valais, Fribourg, Bern, Geneva, and Neuchâtel.Led the expansion into new markets, successfully opening 8 new stores through targeted prospecting efforts.Drove exponential business growth by implementing visionary commercial strategies and bold initiatives.Developed and executed dynamic marketing campaigns and orchestrated high-impact events to elevate brand presence.Recruited, trained, and mentored sales teams with a tailored approach, fostering excellence and performance.Established robust internal accounting systems and set precise objectives, consistently surpassing financial targets.Delivered outstanding results, achieving annual net profit growth exceeding 30%.Conducted in-depth evaluations of sales operators to ensure continuous improvement and efficiency.Expert in the trading and valuation of jewelry, luxury timepieces, and precious metals, bringing unmatched expertise to the field.Masterfully executed both B2C and B2B commercial relationships, consistently achieving success and fostering long-term partnerships.

Led the iconic "Le Lodge" summer restaurant, creating exceptional experiences for exclusive clientele.Spearheaded operations at the bar during the winter season, ensuring seamless service and atmosphere.Directed a high-performing team of 15, fostering excellence in hospitality and teamwork.Cultivated a business culture focused on loyalty and elevated guest experience, catering to a prestigious and discerning clientele.Organized bespoke events for world-renowned luxury brands like Rolex, Cartier, Rimac, Chanel, and Studio Harcourt, delivering unforgettable experiences.Developed and executed commercial strategies in line with LQA standards, driving business growth and ensuring impeccable service quality.Led recruitment, training, and performance evaluation of team members, building a strong, dynamic workforce.

Head of "Côté Jardin" RestaurantSpearheading a talented team of 12, driving excellence in every service.Strategically growing the business while cultivating unwavering loyalty among our exclusive, high-profile clientele.Masterminding bespoke, high-end events for prestigious institutions such as Pictet, the Olympic Committee, Rolex, UBS, and Rotary.Crafting and executing commercial strategies aligned with LQA standards to elevate guest experience.Leading the recruitment, training, and development of top-tier talent to ensure the highest level of service.Overseeing inventory management with precision and foresight to ensure operational efficiency.

Mastering the Art of Luxury Hospitality:Spearheading operations at the iconic "Bar du Plaza", delivering unparalleled service.Overseeing the prestigious "La Galerie", curating an exceptional guest experience.Leading "La Terrasse Montaigne" during the summer season, creating a refined ambiance for a discerning clientele.Cultivating strong, lasting relationships with an elite international clientele, known for their exacting standards.Conducting in-depth training and mentorship to build a high-performing, client-centric team.Orchestrating world-class events for the Royal Family of the UAE, Sultanate of Brunei, Emir of Qatar, Fashion Week, and exclusive soirées such as 1OAK party.Ensuring seamless daily operations in strict alignment with LQA standards, maintaining excellence at every touchpoint.Managing complex complaints with diplomacy and efficiency to uphold the brand’s esteemed reputation.Compiling and presenting detailed daily reports to the executive board, ensuring strategic insights and operational transparency.