Charles Denatale work email
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Dedicated Management professional with 25+ years of experience in electronic component and electro-mechanical products in both a representative and distribution channel settings. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of under performing operations. Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all operations policies.
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Customer Experience ManagerMount-It! Mar 2021 - PresentPoway, California, Us -
Director Of Sales , Marketing And Customer ServiceUnderwood Sales Corporation May 2015 - Aug 2022Lowell, Massachusetts, UsManaged and develop manufacture representative organizations Direct sales personnel Interface with all sales channels Develop sales forecasts Maintain all sales opportunity in Empowering System (CRM software) Schedule and manage trade shows and all personnel Manage and budget marketing, trade shows, publications, and website Provide engineering feedback on market trends Direct contact via phone/visit with all customers, and direct manufactures Design all marketing material and website Follow up on all customer sales orders, quotes, and A/P correspondence Constant up sell/cross sell to all customers. Issue solver directly or with escalation team input Report to all manufactures with opportunity reports and follow ups -
PresidentAssertive Technology, Inc Jan 1993 - Aug 2016Driving record-high sales increases, propelling this startup company to over $5million in sales in the 1st three years. Successfully managed all aspects of 28+ customer service reps and sales. Foster an environment in which high levels of service and employees are motivated to deliver top performance. Selected Contributions: Reduced staff turnover by 15%, benchmarking a record-setting improvement in staff retention due to the success of employee-development and morale-building programs. Sourced and introduced new product line for North American Distribution Company that result in over $2 million in sales the first year. Developed, managed and sourced all global and domestic suppliers, import and export operations Design and develop new components for customer engineering groups. Facilitated the opening of second office in Ireland, from operations, sales, and human resources. Introduced a customer training program on basic electronic components which resulted in a 25% increase in customer quotation Worked within all customers International Organization For Standardization (I.S.O.) parameters -
General Sales ManagerBaldwin Components Center, Inc Jan 1987 - Jan 1993Successfully recruited and managed sales team of 25+ sales account executives. Improved service and increased sales by developing a strong knowledge and process of company products and services. Selected Contributions: Developed a team a sales/customer service environment which improved sales by more than 30% within one year. Introduced training programs that enhanced employee performance and helped build a motivated workforce. Exceeded all sales targets
Charles Denatale Skills
Charles Denatale Education Details
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Northeastern UniversityBusiness Accounting And Management -
Sylvania Technical InstituteThe Computer Electronics Curriculum -
Wentworth Insitute Of Technology -
Wentworth Insitute Of Technology
Frequently Asked Questions about Charles Denatale
What company does Charles Denatale work for?
Charles Denatale works for Mount-It!
What is Charles Denatale's role at the current company?
Charles Denatale's current role is Customer Experience Manager at Mount-it!.
What is Charles Denatale's email address?
Charles Denatale's email address is as****@****msn.com
What is Charles Denatale's direct phone number?
Charles Denatale's direct phone number is +197881*****
What schools did Charles Denatale attend?
Charles Denatale attended Northeastern University, Sylvania Technical Institute, Wentworth Insitute Of Technology, Wentworth Insitute Of Technology.
What skills is Charles Denatale known for?
Charles Denatale has skills like Leadership, Product Marketing, Solution Selling, Team Building, Consultative Selling, Customer Relations, Purchasing, Key Account Management, Account Management, Sales, Trade Shows, Start Ups.
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