Charles-E. Auger Email & Phone Number

Sainte-Julienne, Qc, Ca

Montreal, Canada Area

Oversees outside sales in the effervescent independent small and medium business sector. Manages a sales team dedicated to supplying businesses with the point-of-sale and payment solutions in the eastern Canada Region.-Manages a team of 10 Sales Consultants specializing in self-sourcing business development as well as meeting the needs of various partners in the financial institution and technology sectors;-Constant link between the sales team, support staff and corporate management to insure fluidity of sales and boarding processes;-Develops business development activity strategy and manages daily consultant work load;-Links with internal and external business partners to contribute to inbound business opportunities;-Direct liaison to RBC and BMO partners, promoting our business relationship and assisting with lead-generating initiatives.Main Achievements:- Recognized for achieving sales targets and maximizing employee engagement;- Over 90% increase in net sales production YOY FY18 to FY19, surpassing sales targets every year after initial ramp up period.;- High percentage of sales team overachieving sales target consistently YOY with the team having our best years in FY20 to FY22;- Team members awarded the President's Club Award a total of 10 times since FY19 as top sales performers;- Nurtures employee engagement while minimizing turnover. Saw 2 team members selected to present optimization projects to MLT/ELT with one being the basis for a service logistics modernization project;- Selected to project group, spearheading FI partnership initiative, driving yet unseen growth in business referrals;- Promotes employee retention, developing a team of well tenured, high performing consultants.

Montreal, Canada Area

- Hire, Build and manage a team of up to 12 outside sales reps;- Coordinate prospecting activities ; Constant leadership; Coaching;- Enforce company sales objectives, Promote business development ;- Hands-on participation in prospecting activities ;- New hire on-boarding and training, A to Z ;- Hands-on closing assistance and sales call structure evaluation;- Link with customer service, technical services, HR and IT;Main achievements : ◘ Youngest sales manager and first manager to be promoted internally in over 12 years;◘ Achieved 110% sales to quota in first month. All tenured reps achieving quota month over month;◘ Constant link with upper management for best practice and sales fluidity improvements ; Displays technical proficiency and sales performance recognized company-wide.

Région De Montréal, Canada

Role: - Only representative in charge of the area of Western Quebec while tending to multiple thousands of accounts; - Handle a diverse array of product and service requests;- Conduct home visits and offer diverse solutions based on client needs;- Prospecting and building relationships with professionals in the residential sector;- Supply technical support for clients;- With the client from initial call through installation and post-installation stages ;Main achievements : ◘ Recognized company-wide as an overall top-performer. Go-to resource for most client needs such as retention, service upgrades and technical issues. ◘ 2014: No.1 salesperson in net sales production performance in his market in Canada and top 10 in North-America. Only Canadian member of ADT Centurion Club with over 23% more net sales production then position No.2.2015: No.2 salesperson in net sales production performance in his market in Canada and top 10 in North-America. A net increase of 2.5% in production over the previous year.Named Interim Sales Director during a the long-term absence of his superior. In charge of conducting first candidate interviews and training new hires, maintaining tem performance and motivation all while continuing sales duties. Also helped coordinate the team's participation in the National Home Show in MontrealFY 2016: No.2 sales person in net sales production performance in his market in Canada and top 10 in North-America. A net increase of over 15% in production over the previous year.