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Charles E. Email & Phone Number

IT Operations Support Technician at Novanta Inc.
Location: Durham, North Carolina, United States 7 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
IT Operations Support Technician
Location
Durham, North Carolina, United States
Company size

Who is Charles E.? Overview

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Quick answer

Charles E. is listed as IT Operations Support Technician at Novanta Inc., a company with 25 employees, based in Durham, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Charles E..

Charles E. previously worked as Technical Support Representative at Scientific Calibration, Inc. and Customer Lead Supervisor at Food Lion. Charles E. holds Bachelor Of Science - Bs, Information Technology; Cybersecurity, 3.24 from North Carolina Central University.

Company email context

Email format at Novanta Inc.

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Novanta Inc.

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Profile bio

About Charles E.

I excel at providing excellent and consistent customer service and communication over the phone and coordinating with colleagues to resolve technical issues. I demonstrate these skills at my current position as a Tech Support Rep. As a Lead at the NCCU Cybersecurity Summer Program, I conducted and showcased cybersecurity and risk management practices with high school students and faculty, and helped reassemble computer and mobile devices. As a Customer Lead Supervisor at Food Lion, I leverage my B.S. in IT from NCCU to diagnose and troubleshoot self-checkout machines, document software errors, and facilitate server updates. I am a highly motivated and driven individual with a profound passion for technology and a keen interest in expanding my knowledge base and skill set through diverse information technology-related experiences. I seek a career opportunity with a reputable organization focused on information technology, help desk, information security, or any other tech support related fields.

Current workplace

Charles E.'s current company

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Novanta Inc.
Novanta Inc.
IT Operations Support Technician
Durham, NC, US
Website
Employees
25
AeroLeads page
7 roles

Charles E. work experience

A career timeline built from the work history available for this profile.

It Operations Support Technician

Durham, NC, US

Technical Support Representative

Current

Cary, North Carolina, United States

-Collaborate with manufacturers and repair technicians to diagnose issues, assess problems, document findings, and recommend necessary technical maintenance. -Provide technical support to consumers via phone conversations and offer technical support/troubleshooting to subcontracted repair specialists.-Utilize special software tools and systems to create.

Apr 2024 - Present

Customer Lead Supervisor

Current

Durham County, North Carolina, United States

-Oversee the maintenance and troubleshooting of point-of-sale systems, ensuring operational efficiency and meticulous documentation of software issues-Coordinate weekly server updates and provide hands-on resolution of customer technical inquiries to maintain system reliability-Demonstrate superior customer service skills, fostering clear and effective.

Oct 2019 - Present

Customer Service Cashier

Durham County, North Carolina, United States

-Continuously diagnosing and troubleshooting self-checkout machines-Exemplify excellent and consistent customer service techniques

Nov 2018 - Oct 2019

Nccu Cybersecurity Summer Program Lead

Durham, North Carolina, United States

-Facilitated workshops on networking protocols across various Windows platforms (8, 10, 11), resulting in improved team skills in troubleshooting and system configuration-Improved technical acumen, achieving efficient Active Directory management for system administration tasks-Delivered weekly cybersecurity and risk mitigation presentations, educating 25.

May 2023 - Jul 2023

Sales Representative

Durham, North Carolina, United States

-Conducted in-home and virtual product demonstrations, effectively showcasing a range of cutlery and culinary items to a diverse customer base.-Expanded customer portfolio by leveraging referrals and implementing strategic networking techniques.-Maintained a consistent record of client engagement, ensuring a personalized shopping experience and high.

Jul 2020 - Aug 2021

Camp Counselor Lead Assistant

Seeds Community Garden

Durham, North Carolina, United States

-Assisted with maintenance and upkeep of campgrounds to promote a clean environment.-Organized and orchestrated with other camp coordinators to design fun and enrich student learning activities

Jun 2019 - Aug 2019
Team & coworkers

Colleagues at Novanta Inc.

Other employees you can reach at scical.com. View company contacts for 25 employees →

1 education record

Charles E. education

FAQ

Frequently asked questions about Charles E.

Quick answers generated from the profile data available on this page.

What company does Charles E. work for?

Charles E. works for Novanta Inc..

What is Charles E.'s role at Novanta Inc.?

Charles E. is listed as IT Operations Support Technician at Novanta Inc..

Where is Charles E. based?

Charles E. is based in Durham, North Carolina, United States while working with Novanta Inc..

What companies has Charles E. worked for?

Charles E. has worked for Novanta Inc., Scientific Calibration, Inc., Food Lion, North Carolina Central University, and Vector Marketing.

Who are Charles E.'s colleagues at Novanta Inc.?

Charles E.'s colleagues at Novanta Inc. include Anna-Marie White, Heather Unwin, Cameron Baker, Aydali Perez, and Michael Robledo.

How can I contact Charles E.?

You can use AeroLeads to view verified contact signals for Charles E. at Novanta Inc., including work email, phone, and LinkedIn data when available.

What schools did Charles E. attend?

Charles E. holds Bachelor Of Science - Bs, Information Technology; Cybersecurity, 3.24 from North Carolina Central University.

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