Charles Eckles

Charles Eckles Email and Phone Number

Senior Account Specialist @ Safe-Guard Products International
Eastman, Georgia, United States
Charles Eckles's Location
Cumming, Georgia, United States, United States
Charles Eckles's Contact Details

Charles Eckles work email

Charles Eckles personal email

n/a

Charles Eckles phone numbers

About Charles Eckles

Charles Eckles is a Senior Account Specialist at Safe-Guard Products International. He possess expertise in microsoft office, management, microsoft excel, leadership, microsoft word and 2 more skills.

Charles Eckles's Current Company Details
Safe-Guard Products International

Safe-Guard Products International

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Senior Account Specialist
Eastman, Georgia, United States
Employees:
652
Charles Eckles Work Experience Details
  • Safe-Guard Products International
    Senior Account Specialist
    Safe-Guard Products International
    Eastman, Georgia, United States
  • Gulfstream Partners, Llc
    Trainee
    Gulfstream Partners, Llc Jun 2024 - Present
  • Safe-Guard Products International
    Senior Account Specialist
    Safe-Guard Products International Feb 2020 - Mar 2024
    Atlanta, Ga, Us
    Provides exceptional service and daily support to designated clients on programs, products, services and initiativesOversees and supervises team responses to client, internal departments, field team, dealerships, and end-customers (which includes phone calls and emails in accordance with established SLAs) to resolve open inquiriesPrepares and analyzes SLA reports and provides feedback on patterns, aged tickets, and overall SLA performanceDocuments processes and recommends process improvementsOffer day-to-day coaching and guidance to Account Specialist I & II’sPrepare scheduled and ad-hoc reporting/presentations to client and internal teams on ticket processing and successes/areas of opportunity (identify patterns for Account Specialists as well as field team members)Manages marketing material orders for designated clientAssisted with designated clients/field team phone calls and emails, working with various departments throughout the organization to manage the resolution of client questions, project deliverables and escalations. - Monitored responses to program related and process inquiries from clients, dealers and consumers and from other internal departments.- Served as a lead with various departments to reconcile escalated claims, cancellations and accounting issues.- Assisted Account Manager(s) to lead new product, form and pricing launches.- Reviewed and documented information on products and kept the Account Management, sales team, and other department managers updated with latest information on the company’s products and internal/external processes.- Initiated, managed and executed system set-up for new clients/accounts/incentives/overrides.- Took lead on escalated reconciliation and disbursement efforts of incentive payments, overrides and additional monetary programs.
  • Perfect Game Usa
    Assistant Manager Supply Chain
    Perfect Game Usa Jan 2019 - Feb 2020
    Cedar Rapids, Ia, Us
  • Longhorn Steakhouse
    Bartender
    Longhorn Steakhouse Aug 2011 - Jan 2019
    Us

Charles Eckles Skills

Microsoft Office Management Microsoft Excel Leadership Microsoft Word Microsoft Powerpoint Project Management

Charles Eckles Education Details

  • Kennesaw State University
    Kennesaw State University
    Sports Management
  • Georgia Highlands College
    Georgia Highlands College
    General

Frequently Asked Questions about Charles Eckles

What company does Charles Eckles work for?

Charles Eckles works for Safe-Guard Products International

What is Charles Eckles's role at the current company?

Charles Eckles's current role is Senior Account Specialist.

What is Charles Eckles's email address?

Charles Eckles's email address is ce****@****ame.org

What is Charles Eckles's direct phone number?

Charles Eckles's direct phone number is +147823*****

What schools did Charles Eckles attend?

Charles Eckles attended Kennesaw State University, Georgia Highlands College.

What skills is Charles Eckles known for?

Charles Eckles has skills like Microsoft Office, Management, Microsoft Excel, Leadership, Microsoft Word, Microsoft Powerpoint, Project Management.

Who are Charles Eckles's colleagues?

Charles Eckles's colleagues are S Beniwal, Crystal Todd, Jane Ngugi, Joey Smith, Morgan Crawford, Janae Mitchell, Cassie Walker.

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