Charles Erwin Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Area

Office Depot Marketing Services are designed to simplify the way SMB's run their business by bringing together all the services needed to build a powerful brand and create marketing strategies. Consult with and & sell Digital Marketing Services to SMB's:- Website Design & Hosting- Logo Design- Directory and Listings service- Pay-Per-Click (PPC) advertising- Search Engine Optimization (SEO)- Email Marketing- Social Media MarketingManaged IT as a Service- Prospecting and selling the Office Depot managed IT service provider (MSP) service to SMB's.

Provo, Ut

ECi offers the industry leading ERP solution for business equipment dealers. Processes such as contract management, accounting, dispatch, inventory, help desk and purchasing are simplified.ERP Software Trainer & Mentor• Recognized as the expert within ECi e-automate for field service, mobile field service, help desk and inventory logistics and purchase order processes. Mentored and trained the accounts and sales teams on field service, contracts, inventory and purchasing as they began their training processes. • Increased ECi’s revenue recognition for new customers though mentoring and training, to meet the goal of the customers’ completing 90% of their training before going live.• Designed, developed and met the training deadline for a new Help Desk product by volunteering to learn the product in the face of a constantly changing and accelerated product development environment.• Consistently received high customer survey scores following customer training.Specialties: e-automate, Software training, Mobile, Field Service, Dispatch, On-boarding, Mobile field service, help desk and inventory logistics, purchase order, financials, contracts

Park City Ut Area

Remote Tech Mobile solutions for technician management and service delivery for e-automate.Director of Sales • Grew the Remote Tech mobile user base by 70%.• Revenue growth contributed to the increased value of the company• Conducted training for the new customers.• Successfully led launch of the new field manager product, Remote Service Manager.Mobile field service, mobile, training,

Austin, Texas Area

⦁ Administered QuickBooks and Point of Sale installations.⦁ Implemented a web store and integrated it with Point of Sale.⦁ Created content and conducted email marketing campaigns using Constant Contact.⦁ Photographed and did post production for jewelry pictures for the web store.⦁ Used social media to build customer loyalty and advertise events.

Provo, Utah Area

Digital Gateway was the maker of e-automate, an integrated software system for independent office equipment dealers.• Increased the number of printer and copier toner integration partners by 75% by creating a unique sales program that integrated their respective ERP systems with e-automate’s purchasing module, saving customer purchasing people 8 or more hours per week.• Productized and launched Digital Gateway’s first SaaS offering for the e-automate product suite which was a differentiator in a competitive market place.IT, Project Managment, Software, Saas, business equipment, dealers, printer dealers, copier dealers,

Park City, Ut

FieldPoint Service Applications is a developer of field service software and project job costing applications.• Direct and Channel sales of help desk, field service, and project management software to IT Professionals.• Developed sales territory and built strong client relationships within a highly competitive environment through networking and vendor relationships.• Forged new sell through relationships with Microsoft Dynamics CRM and Dynamics GP partners.Channel, Microsoft CRM, Project Management, Dynamics GP, IT Professionals, Quickbooks,

Provo, Utah Area

• Sold a complex, integrated ERP accounting software application to business equipment dealers.• Prospected, demonstrated and closed business via the internet.• Improved prospect close time from an average of 4 months to 2 months.• Increased customer base revenue by over 40%. Consistently exceeding monthly quota.e-automate,