• Increase sales and add new accounts by developing and following through on a set business plan.• Maintain constant communication with sales manager about accounts currently in progress and potential clients and opportunities.• Manage accounts to ensure customer satisfaction and maximum sales of products.• Keep sales manager and sales team updated on weekly and monthly accounts as well as successes and failures within the market.• Contact accounts often to ensure they are kept up to date on the latest products and how they can help their business, guaranteeing that all of their needs are satisfied.• Keep all invoices and expenses up to date and accurate.• Respond to client needs at all times of the day, even after regular business hours.

• Personally delivered proofs, samples, and finished jobs to local businesses and corporations throughout San Bernardino, Orange, and Los Angeles counties.• Quality checks on all jobs before and during delivery.• Acts as liaison between customers and the sales department to maintain customer satisfaction and expedite jobs.• Meet with customers face-to-face to answer questions and resolve any conflicts that arise.• Create invoices for all jobs and collect customer signatures for final job receipts.

• Responsible for the safety and well-being of a hall with 55 residents and a building of 700 residents.• Maintained housing policy by approaching, dealing, and documenting violation emergency situations.• Created and put on educational, academic, diversity and social programs for the hall and building wide residence.• Led tours of the residence halls to prospective students and parents.• Created a comfortable and passionate learning environment for students in the UC education system.

• Created and checked proofs for customers and the press department.• Responsible for checking and creating plates for the printing press.• Documented and filed jobs. Maintained and cleaned machines, tools, and supplies.