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Charles Fox is a Customer Success Program Manager at NetApp at NetApp. He possess expertise in cloud computing, saas, enterprise architecture, enterprise software, microsoft technologies and 27 more skills. Colleagues describe him as "Charles Fox has been a great resource for my work with NetApp OnCommand Insight. His strong background in a range of technologies has added depth to his expertise. In rare cases where he didn’t have the answer, he has been quick to research the problem. I am grateful for all of the help he has provided, and look forward to what he can do with Cloud Volumes ONTAP." and "Charles was one of the first senior Microsoft field resources I met at Microsoft in 1999. He gave me some extremely valuable career advice and we actually had the opportunity to be on the same team in 2006-7. Charles is one of those rare customer trusted advisors and leads by example with incredible business and technology insights. I have learned a great deal from Charles over the years and rank him in the top 10 resources I have met in my career."
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Customer Success Program Manager Public Cloud ServicesNetapp Mar 2017 - PresentSan Jose, California, UsWorking to ensure customers are happy with their decisions after the check clears. No one renews software they dont use of dont like! Making sure customer derive value from their cloud journey -
Partner Satisifaction Program ManagerNetapp Jun 2017 - Oct 2020San Jose, California, Us
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Senior Systems EngineerCleardb May 2016 - Jun 2017Plano, Texas, UsI have the honor of working as technical liaison between ClearDB, its partners and customers. My role is to ensure success and customer satisfaction for our world class databases and cloud services. My responsibilities are varied and agile but always with a focus on providing the best experience possible.This included working and coding with engineering, customers and partners. Integrating with cloud partners in Azure, GCP AWS and Softlayer -
Cto And Director Of Communication SystemsAd Disaster Recovery May 2014 - Jun 2015Development of a VOIP and satellite based rapid deployment communications solution. Using Asterisk and Hughesnet gen 2 technologies we can have a phone, hotspot, and IM solution in the middle of nowhere in minutes.AD also builds specialized drones for search and rescue operations that include FPV solutions and autonomous aerial telemetry
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Global Systems ArchitectTrace3 Sep 2011 - Sep 2013At T3 I had several roles ranging from Office 365 deployments and Exchange and Lync installation/design/upgrade/repair to Active directory design for multi-tenet systems. I also provided online and in class training on Citrix Xen Mobile device management product. I also worked as a deployment engineer for the Firescope Systems Management product
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Principle Technology SpecialistMicrosoft Jan 2001 - Sep 2011Redmond, Washington, UsI held a number of roles mostly related to enterprise products such as Exchange and Lync. I was also a generalist in Windows OS as it was the basis for many products. I was unique in that I worked with Windows media technologies and with the Mobile division. My last assignments were the Launch of Office 365 and SaaS offerings. -
Architectural EngineerMicrosoft Dallas Feb 1990 - Sep 2001I provided guidance for deployment of Microsoft products to some of Microsoft largest customers. This included not only enterprise design but customization to very specific situations
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Architectural EngineerMicrosoft Dallas Feb 1990 - Sep 2001
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Systems EngineeringGeneral Dynamics Darpa Special Programs Office Feb 1985 - May 1990Reston, Virginia, UsI wrote software for such diverse systems as AI and image analysis, automated robotic programming, geometric translators for CAD systems, mainframe file transfer and IP interfaces. I also maintained specialized high security classified systems for Darpa and DoD projects including a secured version of IBM VM/CMS
Charles Fox Skills
Charles Fox Education Details
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Trinity UniversityComputer Science Psychology -
Trinity UniversityComputer Science
Frequently Asked Questions about Charles Fox
What company does Charles Fox work for?
Charles Fox works for Netapp
What is Charles Fox's role at the current company?
Charles Fox's current role is Customer Success Program Manager at NetApp.
What is Charles Fox's email address?
Charles Fox's email address is ch****@****app.com
What is Charles Fox's direct phone number?
Charles Fox's direct phone number is +130390*****
What schools did Charles Fox attend?
Charles Fox attended Trinity University, Trinity University.
What are some of Charles Fox's interests?
Charles Fox has interest in Computers, Italian Sports Cars, Italian Cars, Embedded Devices, Home Automation, Racing, Military Firearms, Penetration Testing Tools.
What skills is Charles Fox known for?
Charles Fox has skills like Cloud Computing, Saas, Enterprise Architecture, Enterprise Software, Microsoft Technologies, Solution Selling, Active Directory, Data Center, Security, Microsoft Exchange, Virtualization, Integration.
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