Svp - Director Of Marketing And Client Experience Officer At Academy Bank And Armed Forces Bank
Current
Academy Bank And Armed Forces Bank
Feb 2012 - Present
AeroLeads people directory · profile
Charles Freeman Email & Phone Number
SVP - Director of Marketing and Customer Experience Officer
at
Academy Bank
2 work emails found
@academybank.com
3 phones found area 816 and 877
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
SVP - Director of Marketing and Customer Experience Officer
Location
Overland Park, Kansas, United States
Who is Charles Freeman? Overview
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Quick answer
Charles Freeman is listed as SVP - Director of Marketing and Customer Experience Officer at Academy Bank, based in Overland Park, Kansas, United States. AeroLeads shows a work email signal at academybank.com, phone signal with area code 816, 877, and a matched LinkedIn profile for Charles Freeman.
Charles Freeman previously worked as SVP - Director of Marketing and Client Experience Officer at Academy Bank and Armed Forces Bank at Academy Bank And Armed Forces Bank and SVP - Director of Marketing and Client Experience Officer at Academy Bank. Charles Freeman holds Bachelor Of Business Administration (Bba), Finance from Abilene Christian University.
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Email format at Academy Bank
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{first}.{last}@academybank.com
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AeroLeads found 2 current-domain work email signals for Charles Freeman. Compare company email patterns before reaching out.
Profile bio
About Charles Freeman
At its core, Marketing and CX is about listening. I love listening to clients to better understand their needs and wants and developing solutions to meet them. With 25+ years of experience, I am a results driven executive with a record of success in building performance driven marketing campaigns driving multi-million dollar sales growth while working with internal clients to drive business objectives. This has been done while building a CX discipline that has increased NPS scores from the low 20's to the upper 50's while reducing the bank's overall cost to serve. This has been done by leading the digital transformation of bank service including the implementation of chat, AI bots, video banking and other "self service" tools. Building something new has allowed me to be a manager with an entrepreneurial bent.
Listed skills include Strategy, Banking, Marketing, Cross Functional Team Leadership, and 10 others.
Current workplace
Charles Freeman's current company
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6 roles · 32 years
Charles Freeman work experience
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Svp - Director Of Marketing And Client Experience Officer
CurrentAcademy Bank and Armed Forces Bank serve over 200,000 customers nationwide. In this role, I am responsible for all marketing activities including campaign development, brand development/implementation, client communication, client experience initiatives and ownership, social media, public relations, event management and more. I also manage inbound client.
Feb 2012 - Present
Director - Media
Responsible for the creation and implementation of media plans supporting go-to-market plans and strategies for all lines of business.* Implemented test-and-learn approach measuring impact of media on both overall awareness and acquisition rate of supporting channels. Results were able to quantify that media support increased acquisition rates as much as.
Jul 2009 - Aug 2010
Director - Investments/Life Company Marketing
Developed and managed marketing strategies, tactics and messaging to support corporate membership and financial objectives of Investment and Life Company divisions. * Developed and managed Rapid Response teams designed to communicate relevant information and increase product acquisition during economic crisis via email and online channels. A Credit.
Oct 2007 - Jun 2009
Marketing Director
First National Bank Of Arizona
Stood up a marketing team/department to support the growth goals of the bank including the defining and managing of the banks brand, campaign development and management, collateral creation, internal communications, product development, public relations and the annual report.* Developed, introduced and promoted the 12-Month Adjustable Rate CD that.
Feb 2002 - Sep 2007
Svp
National Product Manager - Business Deposit Products* Directed all aspects of marketing, management, and product development of small business deposit products across the franchise through a cross functional group of Product Managers and Implementation Specialists.* Initiated and oversaw the coordination of products throughout lifecycle, from strategic.
1994 - 2002
~8 yrs
2 education records
Charles Freeman education
Bachelor Of Business Administration (Bba), Finance
Abilene Christian University
Education record
Southern Methodist University
FAQ
Frequently asked questions about Charles Freeman
Quick answers generated from the profile data available on this page.
What company does Charles Freeman work for?
Charles Freeman works for Academy Bank.
What is Charles Freeman's role at Academy Bank?
Charles Freeman is listed as SVP - Director of Marketing and Customer Experience Officer at Academy Bank.
What is Charles Freeman's email address?
AeroLeads has found 2 work email signals at @academybank.com for Charles Freeman at Academy Bank.
What is Charles Freeman's phone number?
AeroLeads has found 3 phone signal(s) with area code 816, 877 for Charles Freeman at Academy Bank.
Where is Charles Freeman based?
Charles Freeman is based in Overland Park, Kansas, United States while working with Academy Bank.
What companies has Charles Freeman worked for?
Charles Freeman has worked for Academy Bank And Armed Forces Bank, Academy Bank, Usaa, First National Bank Of Arizona, and Bank Of America.
How can I contact Charles Freeman?
You can use AeroLeads to view verified contact signals for Charles Freeman at Academy Bank, including work email, phone, and LinkedIn data when available.
What schools did Charles Freeman attend?
Charles Freeman holds Bachelor Of Business Administration (Bba), Finance from Abilene Christian University.
What skills is Charles Freeman known for?
Charles Freeman is listed with skills including Strategy, Banking, Marketing, Cross Functional Team Leadership, Leadership, Product Management, Marketing Strategy, and Management.
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