Charles Gallagher Email & Phone Number

As Tech Lead overseeing the Orchestration team, I am responsible for developing and maintaining critical services, including Orchestration and Personalized Delivery Services. I lead a team of 5 developers in managing 8 micro-services, facilitating over 10,000 interactions daily, and driving revenue through renewals from top-tier Salesforce clientsManage a Heroku Postgres instance serving as a central data repository with millions of records, enabling seamless data integration within and beyond the Salesforce ecosystem utilizing both Rest APIs and GraphQLMentor team members and leverage technical expertise in both Go and Salesforce to achieve project goals and enhance business outcomes while utilizing agile methodologies such as Scrum to ensure adaptability and efficiency in project delivery, resulting in improved collaboration and faster time-to-market for our solutions

As a Technical Architect on the Hunger Not Impossible project, I designed scalable object relationships to support hundreds of users in multiple locations. I developed an integration to streamline interactions with the Postmates API, improving order processing efficiency, and programmed a chatbot enabling customers to place orders via SMS, enhancing accessibility and user experience.As a Program Architect on a major airline, I worked with the customer's development and support team to create a scalable long-term solution on how to handle case creation with out-of-the-box Salesforce features as well as created a batch system for mass emailing to hundreds of customers and government entities weeklyAs a developer on a global manufacturer of processed & packaged goods company, I updated UI components to go through a classic to lightning migration and created a Test Data Factory to standardize unit tests

Indianapolis, Indiana Area

Indianapolis, Indiana Area

At Appirio, I had a professional focus on customer service and contributed solutions focused on Salesforce and other Cloud Technologies.At a prominent financial institution, I led a team of three developers in crafting a REST-based solution tailored to comply with Senate Bill 362, widely recognized as the Delete Act. This solution interacted with 2 separate entities and had an SLA of response time under 10 seconds even with hundreds of users daily I developed a dev handoff tool using Lighting Web Components that tracked dev handoffs, manual steps, and pull requests and integrated it within Appirio's system to improve the quality of life of release managers.

Kenosha, Wi

For the CaNOP Cubesat, I was in charge of programming the On Board Computer (OBC). The OBC was programmed using Bright Accession's Gen One software. Using Gen One I created periodic actions that triggered upon specified events, I created a mode manager that allowed the OBC to run autonomously, and I created monitors that updated values in real time that were then stored in CSV files that could be downlinked to ground.

Kenosha, Wi

As a Network Support Assistant, I attended to all requests surrounding network connectivity, assisting on projects related to wiring infrastructure, WLAN deployments or relocations, as well as WLAN survey & assessment. This is done by tending to requests via walkups, call ins direct to NSA extension, RT tickets, or direct assignment from full time staff. This includes but is not limited to: Testing and troubleshooting the connectivity of any type of device that connects to the networkBest effort on a device if connectivity is not the problem or escalate the issueAssist full-time staff on wiring projects/requirements as neededRespond to cable television support needs in residence hallsComplete regular wifi surveys and user experience testingProvide limited support for print management system (PaperCut) and MFPs

Kenosha, Wi

As an embedded Computer Science Tutor I am in charge of helping students through the difficulties of a Computer Science Class. The expectation would be to teach students not only how to find their own bugs using a debugger, as opposed to us just telling them the errors in their code, but also teach them how to read these errors and work through them.

Kenosha, Wisconsin

Machesney Park, Il