Responsible for the largest and most complex Retail relationships. Responsible for the sourcing, securing, developing, and retaining profitable banking relationships within a defined market area, including originating loans, growing deposits and small business development. Responsible for contributing to the bank’s credit portfolio quality. Maintains and grows current relationships by presenting new lending opportunities and cross selling to new and existing clients.

Responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant branch manager/Teller Banking Supervisor or other branch personnel. Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs. Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities.

Plan, direct, analyze, and evaluate banking methods, systems, and staff. Proven track record for developing and coaching high performance sales and customer service teams. Working knowledge and application of GAAP accounting principles. Exceptional at maintaining effective and long term customer relationships. Proficient with computer navigation and software, including Microsoft Excel and Word applications. Develop and implement goal oriented strategic plans that recognize diverse populations and marketing trends that effect revenue. Extensive experience with credit and financial analysis.

Accountable for the solicitation, origination administrative procedures of mortgages and consumer loans. Provided financial counseling to customers struggling to meet financial needs and goals. Achieved new business goals, revenue goals, and objectives for the branch.