Charles Glenn work email
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Charles Glenn personal email
Dynamic, analytical, and driven Information Security SOC Analyst with over five years of dedicated expertise in cyber threat detection and network security. Proficient in cross-functional collaboration and incident management. Email: cxg18404@gmail.comExperienced in:- Conducting comprehensive penetration tests and vulnerability assessments to safeguard network integrity and ensure compliance with industry standards.- Leveraging advanced tools for proactive incident management and resolution.- Proficient in EDR and SIEM systems for identifying and mitigating security threats.- Committed to continuous learning, currently pursuing further education to deepen cybersecurity competencies.- Skilled in cross-functional collaboration and providing essential training to security personnel.- Effective communication of strategic insights to leadership.AREAS OF EXPERTISE:- Regulatory Compliance- Vulnerability Assessment- Cyber Threat Detection- Security Training- Penetration Testing- Cross-Functional Collaboration- Client Relationship Management- Incident Management- Network SecurityPROFESSIONAL EXPERIENCE:- Led incident response efforts, swiftly addressing denial-of-service attacks using SentinelOne AI-driven cybersecurity platform. Collaborated closely with engineering team for effective mitigation.- Executed active vulnerability management through Nexpose scans, patching systems to mitigate exploitation by attackers. Facilitated software migrations for enhanced security resilience.- Controlled security incidents utilizing advanced tools like Exabeam, SentinelOne, LogRhythm, Proofpoint, and Recorded Future.- Detected intrusion attempts, breaches, or compromises through meticulous analysis of event data, facilitating rapid response and mitigation.- Maintained awareness of emerging threats through regular research, ensuring proactive measures were in place.- Fostered collaboration across SOC teams to promptly document and escalate potential security threats, enabling efficient response plans.- Cultivated strong connections with geographically dispersed teams, promoting teamwork and clear communication.Actively pursuing ongoing professional development to stay informed about industry trends and best practices. Currently preparing for ISACA certification to bolster expertise and credentials within the field. Please contact me at (303) 880-2206 for security analyst opportunities.
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Information Security AnalystTtec Mar 2018 - Nov 2023United StatesConduct advanced penetration tests to guarantee audit compliance, using tools like Nexpose and Qualys. Assess and rank vulnerability scans, pinpointing crucial issues and prioritizing efforts for resolution. Create reports by consolidating data from various sources and present conclusions to management and cybersecurity teams to strengthen security measures. Examine data from different security sources like EDR, SIEM, and dashboards to pinpoint potential security threats. Interface with teams from multiple divisions to improve knowledge of monitored environments and create thorough security plans.● Controlled security incidents by utilizing advanced tools such as Exabeam, SentinelOne, LogRhythm, Proofpoint, and Recorded Future.● Detected intrusion attempts, breaches, or compromises by carefully analysing event data to facilitate quick response and mitigation. ● Maintained information about emerging threats by conducting regular research on new and evolving security risks to ensure proactive measures are in place. ● Engaged across different teams in the SOC to quickly document and escalate possible security threats, enabling fast mitigation and efficient response plans. ● Developed strong connections with teams in different locations, encouraging teamwork and clear communication. -
Field Training ManagerAllied Universal Aug 2016 - Mar 2018United StatesExecuted comprehensive site visits to oversee and direct security personnel in the field, maintaining strict adherence to protocols and standards. Resolved escalated "after-hours" and "cold start" calls efficiently to ensure continuous coverage at customer sites. Collaborated with Operations Managers to provide guidance, training, and support to staff, while also managing relationships with service providers to create a productive work atmosphere. Presented on-site supervision for remotely managed accounts to ensure continuous site coverage and effective service delivery by SPs. Visited designated post locations regularly to oversee performance, address daily operational issues, and ensure compliance with company policies, maintaining high standards of professionalism and quality.● Provided hands-on instruction for new employees, guiding them through post responsibilities, emergency procedures, and client needs to support team member growth. ● Shared information through posts, effectively interacted with Security Officers, collected required documentation, and kept precise records to guarantee clear communication and adherence to regulations. ● Addressed client or site emergencies promptly, ensuring quick resolution through effective communication with the operations and/or Branch Manager. ● Oversaw staffing requirements for vacant positions, finding suitable candidates to fill roles and covering shifts when needed, demonstrating flexibility and problem-solving skills in fast-paced work settings. ● Ensured maintenance of all current BSIS licenses and compliance with regulatory requirements and standards within the regional area of responsibility. -
In-Store Branch ManagerU.S. Bank Feb 2015 - Aug 2016United StatesSupervised a team of four Universal Bankers at a branch, demonstrating excellent leadership and organizational abilities. Instructed Universal Bankers to improve their product expertise and service knowledge, resulting in increased customer satisfaction and retention. Interacted with the Glendale community by organizing business focus days at the branch, which helped increase brand visibility and strengthen community relations. Managed branch balance sheets, financial statements, and profit and loss statements, showcasing financial expertise and responsibility. Adapted to a flexible schedule, which included working on weekends and holidays, to meet business demands and ensure customer satisfaction. Registered with the National Mortgage Licensing Systems (NMLS) under the S.A.F.E Act of 2008 and Regulation Z to ensure compliance with regulatory requirements in mortgage lending.● Drove and managed sales results, turning revenue from negative $800K to positive $6K within one year, showcasing strategic planning and execution skills.● Developed a customer-centered branch environment, exceeding minimum customer experience requirements with an 80% satisfaction rate through staff coaching.● Ensured sound branch operations, achieving the cleanest audit out of 15 In-Store Branches with an "A" rating, demonstrating meticulous attention to detail.● Cultivated partnerships to exceed referral requirements, achieving $80K in production against a $50K minimum and meeting 100% business credit card requirements, highlighting effective collaboration.● Awarded the Silver Achievement award for assisting the division during staffing shortages, demonstrating dedication and commitment to organizational success. -
Heating Air Conditioning SpecialistReeves Specialty Services, Inc. Aug 2014 - Feb 2015United StatesAssisted with sheet metal installation, showcasing expertise in materials, tools, and techniques used in construction projects. Aided with ductwork installation, such as layout, assembly, and sealing, to guarantee optimal airflow and ventilation systems in buildings. Sealed ductwork to prevent air leaks and enhance energy efficiency, improving the effectiveness of HVAC systems.● Executed post-construction clean-up tasks, encompassing debris removal, material organization, and site safety maintenance, showcasing meticulous attention to detail and strict adherence to safety procedures. -
Combat Fmf Corpsman, Usnr, UsmcCombat Logistics Battalion 453 Aug 2013 - Jul 2014United StatesExperience Highlights:- Leadership in Healthcare Provision: Led a healthcare team dedicated to providing medical care to Marines and their families, administering emergency care in combat environments, and delivering vital first aid and transportation assistance for sick and injured Marines.- Proactive Health Education Training: Conducted proactive health education training sessions to enhance medical knowledge and preparedness within the team.- Adaptability Training: Received specialized training to adapt to dynamic field environments, ensuring effective medical response under various conditions.- Combat Triage Training: Trained Marines in combat triage procedures, equipping them with essential skills to prioritize and administer medical care in combat scenarios.
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Non-Post Certified Detention DeputyArapahoe County Sheriffs Aug 2010 - Aug 2013United StatesSummary:- Ensured continuous safety and security for inmates, staff, visitors, and the public.- Directly supervised inmate activities in assigned pod for extended periods.- Actively monitored inmates to identify, deter, or prevent self-destructive or criminal behaviors.- Enforced facility rules and regulations to maintain inmate custody.- Applied physical restraints as necessary, such as handcuffs.- Conducted preliminary investigations into facility incidents, collecting relevant facts.- Generated and processed various reports using the in-house computer system.- Managed inmate disciplinary procedures when required.- Demonstrated effective interpersonal skills and sound judgment, especially in sensitive situations.- Completed additional assigned duties as needed.
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Sergeant Health Care SecurityHss Security May 2008 - Aug 2010United StatesSummary:- Actively supervised responsibilities to ensure facility security.- Balanced customer service with implementing security measures.- Proactively handled safety hazards and communicated OSHA-specific materials.- Managed and diffused aggressive or violent behavior at Aurora South Medical Center. -
Combat Fmf CorpsmanUsnr, Usmc May 2007 - May 2008United StatesSummary:- Assisted healthcare providers in delivering medical care to Marines and their families.- Actively delivered emergency and stabilization care in various combat settings.- Provided proactive administrative and technical support to enhance Marine mission operations.- Administered first aid to Marines as needed.- Actively assisted in transporting sick and injured Marines.
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Account Relationship ManagerAssurant Employee Benefits (Now Sun Life Financial) Aug 2006 - May 2007United StatesSummary:- Actively managed client enrollments to achieve high persistence rates, maximizing bonus payouts.- Conducted proactive meetings with brokers and policyholders to deliver service, encourage renewals, and boost sales.- Utilized professional presentation and negotiation skills to establish and maintain effective external relationships.- Contributed to office sales goals through cross-selling initiatives and enrollment meetings.- Provided account management with a consultative approach tailored to individual needs. -
Commercial Lending Officer & Senior Financial AnalystColorado Capital Bank Sep 2002 - Apr 2006United StatesIn my role, I actively promoted bank products through referrals, contributing to significant growth in loans by $5.6 million and deposits by $2.1 million across the portfolio. While maintaining top-tier customer service, I expanded networks and sought new business through consistent relationship cultivation. Leveraging extensive community ties, I actively participated in professional associations to drive business growth. Additionally, I created a comprehensive credit proposal template to facilitate loan underwriting processes and spearheaded a committee dedicated to revitalizing credit risk rating procedures. Furthermore, I conducted risk assessments on branch portfolios to ensure compliance and readiness for auditor review. -
Executive BankerWells Fargo Mar 1997 - Aug 2002United StatesChosen as one of four individuals for the prestigious Business Banking fast-track training program, I proactively expanded an existing portfolio from $12 million to $20 million within two years. This achievement garnered active company-wide recognition, securing 7 out of 8 regional sales awards. Additionally, I actively cultivated numerous new small business clientele by deeply understanding their unique needs, dedicating extra time to foster relationships at Chamber of Commerce gatherings and industry events. Providing outstanding customer service, I collaborated with business development, marketing, and other company divisions to tailor the most appealing offers for customers, consistently surpassing average revenue per product sold through adept negotiation skills. Moreover, I cultivated profitable relationships with both current and prospective customers, offering exceptional support through attentiveness and comprehensive product expertise.
Charles Glenn Education Details
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Accounting
Frequently Asked Questions about Charles Glenn
What is Charles Glenn's role at the current company?
Charles Glenn's current role is Information Security Analyst | Regulatory Compliance | Vulnerability Assessment | Cyber Threat Detection | Cross-Functional Collaboration | Incident Management | Network Security | Client Relationship Management.
What is Charles Glenn's email address?
Charles Glenn's email address is ch****@****ttec.nl
What schools did Charles Glenn attend?
Charles Glenn attended Metropolitan State University Of Denver.
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Charles Glenn
Los Angeles, Ca1aol.com -
Charles G.
Experienced Usaf Vet | First Sergeant | Highly Skilled In Talent Management And Sales Driven ProcessesSan Antonio, Tx3gmail.com, gmail.com, airforce.com1 +121051XXXXX
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Charles Glenn
Experienced Management Professional | Supply Chain, Logistics, Warehousing, Transportation | Various IndustriesRaleigh, Nc1chtop.org -
4hotmail.com, worldnet.att.net, mortgagecapitalpartners.com, mortgagecapitalpartners.com3 +120655XXXXX
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