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I am an experienced and results driven pharmacy operations & technology executive. My extensive and diverse experience in both small and large scale pharmacies have provided me numerous opportunities to demonstrate the organizational value I deliver by maximizing business oppertunities through innovation, technology and change management.My experience includes both operational leadership and providing technical solutions to the following areas of pharmacy - central fill, retail, home infusion, multi-dose compliance packaging and speciality. I have completed many high and low volume pharmacy system migrations successfully by focusing on costs, timeline, user impact and patient impact.I have improved the efficiency and quality of legacy pharmacy management systems and built state of the art new pharmacy management systems. I have a vast experience in prescription dispensing facilities. This includes leading the both the operations and software development/installation . I have also lead the dispensing automation strategy, implementation and operations in both small and high volume locations.
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Senior Vice President Pharmacy & Member Services Technology, OptumrxOptum 2015 - 2022Eden Prairie , Mn, UsAccountable for the strategy, construction and delivery of pharmacy and member services technology. This incudes: Specialty Rx, Home Delivery Rx, Home Infusion Rx, Dispensing/Automation Rx, Prior Authorization, Call Center, Innovation and Service Oriented Architecture-Successfully integrated OptumRx & Catamaran pharmacy systems-Implemented web services, ESB and middleware as a centralized architecture service model-Implemented standardized dispensing software and automation stack for next generation home delivery facilities-Moved legacy pharmacy management system from on prem vendor based to cloud based architecture -
Vice-President Pharmacy Re-EngineeringShoppers Drug Mart 2013 - 2015Toronto, Ontario, CaAccountable for the strategy, construction and delivery of a state of the art pharmacy management system (Delta). This system included modules for: clinical, IVR, centralized data management, imaging, quality and dispensing. -
Vice-President, Pharmacy Information TechnologyCatamaran 2011 - 2013Schaumburg, Illinois, UsAccountable for Pharmacy Operations & Member Services Technology Development & Delivery. This includes: eCommerce applications, mobile applications, call center applications, specialty pharmacy applications, mail service pharmacy applications and application architecture. -
Executive Vice-President Pharmacy, DailymedArcadia Health Resources Inc 2009 - 2011Accountable for all areas of DailyMed Pharmacy: Operations, IT, HR, Purchasing & Finance.
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Vice-President Pharmacy Technology ServicesWalgreens 1983 - 2009Deerfield, Il, UsAccountable for:Intercom software development,Intercom Plus software development, roll out and enhancments.POWER (TCGRx) program manager, software development and roll outThird Party OperationsBusiness Process Re-engineeringQuality and CQI systems and processes
Charles Goodall Education Details
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Northwestern UniversityInformation Technology -
Purdue UniversityPharmacy
Frequently Asked Questions about Charles Goodall
What is Charles Goodall's role at the current company?
Charles Goodall's current role is Pharmacy Operations & Technology Executive | Strategy Creation & Execution | Innovator.
What is Charles Goodall's email address?
Charles Goodall's email address is cg****@****ion.com
What is Charles Goodall's direct phone number?
Charles Goodall's direct phone number is (855) 876*****
What schools did Charles Goodall attend?
Charles Goodall attended Northwestern University, Purdue University.
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