Charles Grenier Email & Phone Number

Victoriaville, Qc, Ca

Experienced, professionnal, and highly versatile English to French Canadian linguist.- Turnkey and standard translation- Cross-language and in-context review/copy editing/proofreading- Linguistic Quality Assessment (LQA) as per DQF-MQM standards- Localization from fr-FR to fr-CAMain areas of expertise: Administrative ¤ Computer Sciences ¤ IT ¤ Marketing ¤ Multimedia ¤ Product Descriptions ¤ Software Localization ¤ Technical Documentation ¤ Technology… Show more Experienced, professionnal, and highly versatile English to French Canadian linguist.- Turnkey and standard translation- Cross-language and in-context review/copy editing/proofreading- Linguistic Quality Assessment (LQA) as per DQF-MQM standards- Localization from fr-FR to fr-CAMain areas of expertise: Administrative ¤ Computer Sciences ¤ IT ¤ Marketing ¤ Multimedia ¤ Product Descriptions ¤ Software Localization ¤ Technical Documentation ¤ Technology ¤ Web ContentAccounts for which I am working or have worked for:- Airbnb- Amazon- BDC - Benjamin Moore- Best Western- Bombardier- Bose- BrandUSA- Compunnel- Deloitte- Dell- DHL- DNV- Enterprise- Ford- Garmin- Gildan- GM- Google- Hewlett Packard- Home Depot- Intuit- John Deere- Kantar- Le TV- LG- Mastercard- Mazda- McDonald's- Microsoft- Molson Coors- Motorola- National Defence- Omron- Parks Canada- PepsiCo- Pitney Bowes- RiM- Samsung- Staples- Starbucks- Subaru- Travel Alberta- Transports Canada- Travel Alberta- WestJet- Wyndham- Yellow Pages- ZTE Show less

Overseeing production and ensuring quality for French Canadian localization of all of Intuit's products.- Implemented a new industry-standard LQA program- Centralized localization efforts across the company within the purview of the internal review team- Laid the groundwork for durable improved quality for fr-CA

Québec

Coordination et supervision de l'équipe d'agents sur le plancher; gestion des imprévus; responsable des relations avec les entreprises.Prise d'appels téléphoniques pour un grand nombre d'entreprises de la région de Québec. Réception téléphonique et service à la clientèle d’appoint; prise de messages, d’appels de service et d’urgence; fournir des renseignements.

As an intern for REGARD (short film festival in Saguenay), I was tasked with translating and/or subtitling 9 short films, in English, French, or both.

Quebec

After three years at QAQ, I was hired by Beenox, a subsidiary of Activision which happens to share its building with QAQ and has its games tested there as well.As QA Lead at Beenox, I was responsible for all aspects pertaining to Quality Control for the whole duration of a project: tester team management, test cases creation and deployment, QA pipeline and bug database administration (in Hansoft), as well as assisting the Production team with various miscellaneous tasks.Personal… Show more After three years at QAQ, I was hired by Beenox, a subsidiary of Activision which happens to share its building with QAQ and has its games tested there as well.As QA Lead at Beenox, I was responsible for all aspects pertaining to Quality Control for the whole duration of a project: tester team management, test cases creation and deployment, QA pipeline and bug database administration (in Hansoft), as well as assisting the Production team with various miscellaneous tasks.Personal Credits - Spider-Man: Edge of Time Show less

Quebec City

QAQ (QA Quebec aka Beenox: Assurance Qualité) is Activision Publishing's largest Quality Assurance location. Founded in 2007, it specializes in gameplay and functionality testing of many Activision titles.For two years and a half, I fulfilled various positions as Project Lead, Floor Lead and Tester, contributing to the best of my ability in driving QAQ's extraordinarily fast growth. At its humble beginnings, QAQ was a remote QA department within Activision, tasked with testing small… Show more QAQ (QA Quebec aka Beenox: Assurance Qualité) is Activision Publishing's largest Quality Assurance location. Founded in 2007, it specializes in gameplay and functionality testing of many Activision titles.For two years and a half, I fulfilled various positions as Project Lead, Floor Lead and Tester, contributing to the best of my ability in driving QAQ's extraordinarily fast growth. At its humble beginnings, QAQ was a remote QA department within Activision, tasked with testing small projects. Eventually, QAQ proved its worth and rose to prominence, and is now responsible for functional quality assurance on most of Activision's major titles.Personal Credits (in chronological order of retail release):- Call of Duty: Black Ops- GoldenEye NDS and Wii- Guitar Hero: Warriors of Rock- Spider-Man: Shattered Dimensions- How To Train Your Dragon- DJ Hero- Ice Age: Dawn of the Dinosaurs- Monsters vs. Aliens- Transformers Animated- Madagascar 2 Show less

Centre d’appels multi-servicesExpérience en:Service relais pour personnes sourdes ou malentendantesAssistance annuaireService à la clientèle à la Facture Unique (Bell)Télé-conférence

Baccalauréat, Traduction

Baccaulauréat en traduction

Dec En Sciences Humaines, Administration

DEC en sciences humaines, Administration