Charles Davis Email & Phone Number
@univision.net
1 phone found area 713
LinkedIn matched
Who is Charles Davis? Overview
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Charles Davis is listed as Technology Success Partner at Cedar Mountain IT, a company with 1 employees, based in Greater Hartford, United States, United States. AeroLeads shows a work email signal at univision.net, phone signal with area code 713, and a matched LinkedIn profile for Charles Davis.
Charles Davis previously worked as IT Solutions Partner at Cedar Mountain It and Workplace Services Leader at Televisaunivision. Charles Davis holds Bachelor'S Degree, Corporate Information Systems from University Of Connecticut.
Email format at Cedar Mountain IT
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AeroLeads found 1 current-domain work email signal for Charles Davis. Compare company email patterns before reaching out.
About Charles Davis
I am curious. I’m eager to discover how things work. As a child, my inquisitive nature was cause for toys (and some expensive musical instruments) to be taken apart. Even at that young age, there was a method to mischief, as it provided the knowledge to develop my passion for building things.Today, as a technology executive, though the subject matter is far more complex, that curious nature remains. Beyond the “what, how, who, and when,” I seek to understand the “why,” which lends purpose to my passion for building: to deliver solutions and services with meaningful benefit. I’m an IT Service Operations leader with 25 years of experience delivering process efficiency, cost reduction, revenue growth, information security, and customer and employee happiness. My career has blessed me with a broad spectrum of rich and rewarding experiences from which I can draw. I’ve learned: - as an individual contributor with public Fortune 500 insurance and financial enterprises, leading multiple system integrations driven by company acquisitions. - from my tenure with a private equity-backed, multi-channel media company, navigating several sales and M&As, where I led the transformation and build of a decentralized IT department, implementing ITSM platforms, ITIL best practices, governance, staffing, and customer experience (CX/UX). - volunteering my expertise to advise and help small businesses by providing a comprehensive variety of IT services, including cloud computing tools, CRMs, SEO, disaster recovery, and telephony/mobile fleet management, giving them the tools to minimize overhead costs thus allowing them to focus on growth and core business activities.A critical factor of those successes--regardless of sector or headcount--is the cross-functional collaboration with business leaders and customer partners to better understand their challenges and goals. Then, through strategic use of technology to transform processes and tools, we’re not just checking criteria boxes, but delivering solutions that make a difference.While I continue to look for the right VP IT opportunity, I founded a consulting company specializing in continuing CIO services for SMB companies, providing assessments, strategic guidance, and expertise in continuous improvement and automation, organizational growth, profitability, and risk mitigation.I thrive in dynamic environments. I champion innovation. I bring a unique blend of empathy, technical expertise, and executive acumen, and I’m looking to contribute and grow with a team that is invested in doing well by doing good.
Listed skills include Digital Media, Television, Broadcast, Radio Broadcasting, and 46 others.
Charles Davis's current company
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Charles Davis work experience
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It Solutions Partner
Current
Workplace Services Leader
- Workplace Services ManagerSenior leader of global Workplace Services, Digital Workplace, Mobility Services, Account Administration, Service Desk, and Field Services, bringing IT forward as a solution to 65 multimedia.
- Achieved 56% annual cost savings ($2.2M to $960K) by stabilizing short-delivered Mobility Services managed service.
- Led the design and implementation of Chat platform as an extension of support offering yielding 19% decrease in cost per contact and increase in process efficiency and customer happiness (NPS).
- Reduced average Procurement fulfillment time from 5 days to <2 days and delivered superior customer experience (per survey) by establishing Service Catalog with automated approval workflows.Service Desk ManagerLed.
- Increased system availability and user productivity by developing and documenting Service Desk Standard Operating Procedures and Process Maps for restructured IT division.
- Implemented Knowledge Management function, including the gathering, analyzing, storing, and sharing of information, and maintained technical documentation and Standard Operating Procedures for Service Desk group.
Senior Systems Analyst
- Provided Level 1 and 2 support to a distributed user community of Hartford Life and The Hartford as contractor via K-Force before being hired full time in 2003.
- Facilitated company growth through the acquisition of CNA Group, leading hypercare support initiative for system migration including onsite support and training of local support staff in Dallas, TX and Overland Park, KS.
- Promoted business continuity through the development and implementation of Help Desk telecommuting model in preparation of DR/BC events.
- Increased Help Desk throughput and accuracy as the primary contributor to development and administration of Information Services Department Knowledgebase.
System Support Analyst
- (Formerly American Skandia) Contracted via K-ForceProvided Level 1 and 2 support to a distributed user community
- Key contributor to brand growth and company expansion, better facilitating West Coast (U.S.) market by liaising for the buildout of the Denver, CO office, leading, advising, supporting, and training local IT staff.
- Reduced delivery time and improved accuracy of IT Security team through the development of new, more efficient process for account administration of new hires.
Charles Davis education
Frequently asked questions about Charles Davis
Quick answers generated from the profile data available on this page.
What company does Charles Davis work for?
Charles Davis works for Cedar Mountain IT.
What is Charles Davis's role at Cedar Mountain IT?
Charles Davis is listed as Technology Success Partner at Cedar Mountain IT.
What is Charles Davis's email address?
AeroLeads has found 1 work email signal at @univision.net for Charles Davis at Cedar Mountain IT.
What is Charles Davis's phone number?
AeroLeads has found 1 phone signal(s) with area code 713 for Charles Davis at Cedar Mountain IT.
Where is Charles Davis based?
Charles Davis is based in Greater Hartford, United States, United States while working with Cedar Mountain IT.
What companies has Charles Davis worked for?
Charles Davis has worked for Cedar Mountain It, Televisaunivision, The Hartford, and Prudential Financial.
How can I contact Charles Davis?
You can use AeroLeads to view verified contact signals for Charles Davis at Cedar Mountain IT, including work email, phone, and LinkedIn data when available.
What schools did Charles Davis attend?
Charles Davis holds Bachelor'S Degree, Corporate Information Systems from University Of Connecticut.
What skills is Charles Davis known for?
Charles Davis is listed with skills including Digital Media, Television, Broadcast, Radio Broadcasting, Social Media Marketing, New Media, Broadcast Television, and Management.
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