I am curious. I’m eager to discover how things work. As a child, my inquisitive nature was cause for toys (and some expensive musical instruments) to be taken apart. Even at that young age, there was a method to mischief, as it provided the knowledge to develop my passion for building things.Today, as a technology executive, though the subject matter is far more complex, that curious nature remains. Beyond the “what, how, who, and when,” I seek to understand the “why,” which lends purpose to my passion for building: to deliver solutions and services with meaningful benefit.  I’m an IT Service Operations leader with 25 years of experience delivering process efficiency, cost reduction, revenue growth, information security, and customer and employee happiness. My career has blessed me with a broad spectrum of rich and rewarding experiences from which I can draw. I’ve learned: - as an individual contributor with public Fortune 500 insurance and financial enterprises, leading multiple system integrations driven by company acquisitions. - from my tenure with a private equity-backed, multi-channel media company, navigating several sales and M&As, where I led the transformation and build of a decentralized IT department, implementing ITSM platforms, ITIL best practices, governance, staffing, and customer experience (CX/UX). - volunteering my expertise to advise and help small businesses by providing a comprehensive variety of IT services, including cloud computing tools, CRMs, SEO, disaster recovery, and telephony/mobile fleet management, giving them the tools to minimize overhead costs thus allowing them to focus on growth and core business activities.A critical factor of those successes--regardless of sector or headcount--is the cross-functional collaboration with business leaders and customer partners to better understand their challenges and goals. Then, through strategic use of technology to transform processes and tools, we’re not just checking criteria boxes, but delivering solutions that make a difference.While I continue to look for the right VP IT opportunity, I founded a consulting company specializing in continuing CIO services for SMB companies, providing assessments, strategic guidance, and expertise in continuous improvement and automation, organizational growth, profitability, and risk mitigation.I thrive in dynamic environments. I champion innovation. I bring a unique blend of empathy, technical expertise, and executive acumen, and I’m looking to contribute and grow with a team that is invested in doing well by doing good.