Retail Sales:One year of experience in operating a retail sales company that was open 24 hours a day, seven days aweek:• Established and maintained good interpersonal relationships with customers and actively listened to customer concerns and complaints.• Informed all employees and customers of current product promotions and maintained proper inventory levels to develop customer loyalty.• Assigned two-week work schedules for all employees on a weekly basis in writing.• Developed, coached, and trained all team members to ensure a positive customer experience.• Reviewed and analyzed Purchase to Sale Logs, Monthly Income Statements, and Profit/Loss Statements to maintain maximum profit margins and react as needed to minimize shortage losses.• Consulted with all vendors and ensured the availability of products, proper rotation and placement of promotional items to generate sales for the company.• Communicated competitor pricing and retail gas prices to area stores and upper management via e-mail on daily basis. Manufacturing-Safety Management, Supervision and Production Control:Seven years of experience operating in a manufacturing and warehousing environment:• Cross-trained in administrative functions, production/inventory control procedures, & safety management functions.• Implemented and communicated in writing all safety rules, programs, and policies in English and Spanish.• Achieved Certified Forklift Driver status.• Supervised all employee training and certification.Office Administration-Computer Systems and Logistics:Experienced in Microsoft Word, Excel, Access, & PowerPoint, Peachtree Accounting Software; 10-Key (185 spm), Typing (50 wpm), Accounts Payable/Accounts Receivable, Payroll, Phone & Filing Skills, Shipping/Receiving, Barcode Systems.