It Support Specialist
Current-Tier 2 level Help Desk Support-Work one-on-one with users in person & remotely to resolve technical issues-ADManager Plus knowledge-Microsoft Office & Windows 10 familiarity -Setup, configure iPhones/iPads using company remote management software -Apple Business Manager knowledge -Level 2 computer hardware repair -Setup new hires cubes-Laptop, docking stations, dual monitors, desk phone-Setup and configure desk phones using Mitel software -Setup and configure tech for new job sites