Les bougistes is one of the market leaders in the process of manufacturing custom-made candles. For 5 years, I was in charge of the company's development. I was also responsible for key accounts (national and international). Main clients : Puig, Filorga, L'oreal, MerciHandy, Swarovski.My main tasks were the following : Sale : - Find new clientswth on the cosmetics market (cold calls and trade shows)- Support of customers (incoming or prospective) throughout the sales process: definition of the customer needs - sending out the price offer - negotiation - preparation of the invoice if agreement)- Commercial negotiation on prices, payment terms, delivery time- Prepared, organized and participated in trade fairsProject management :- Elaboration of customer specifications and retroplanning- Monitored customer's production (from order confirmation to delivery and post delivery)- Managed the various production stakeholders to ensure compliance with customer specificationsPurchase:- Managed the commercial relationship with national and international partners- Searched for new suppliers (glassmakers, perfumers, cardboard makers, transporters...)- Commercial negotiation with existing or new partners (prices and purchase conditions)After-sales service:- Managemed customer and supplier disputes - Follow-up and reminder of payment to customers.

For two years, I have been responsible for the development of the candle brand POPUP. Later I was in charge of clearing our remaining stock of candles when we decided to focus on our two others activities that had much more growth potential. (Les Bougistes & Myjoliecandle). My main tasks were the following : - Canvassing (cold calls & tradeshows) to gain new french and international retailers (+ 25 in France, + 15 internationally within two years)- Implemented a new strategy to increase brand presence and sales through marketplaces (The Cool Républic, La Brand Boutique, La Redoute, Amazon...) by using the platform Dialty.- Managed the four most important distributors (UK, USA, GER, SPAIN)- Set up from scratch and followed up the organisation of private sales through website (Venteprivée.com, Showroomprivé, Westwing, Beauté Privée, Eboutich).

- Developed the company's presence on internet & social networks (e-reputation)- Reinforced & optimized the SEO (Search Engine Optimization)- Updated company's visual technologies & web design- Started up from scratch a new venture project- Identifyed and selected new potential clients in New York City Area- Helped in event organization & execution

- Order Management (reception, billing, documentary management)- International Payment Management- Custom Operations Management