Charles Lee

Charles Lee Email and Phone Number

Director of Solution Consulting @ IntelliBoard - Software Startup Product Manager - Learning and Development Strategist - Education Technology Software Sales and Services Leader @ IntelliBoard
Charles Lee's Location
Bedford, New York, United States, United States
Charles Lee's Contact Details
About Charles Lee

Steering IntelliBoard's Solution Consulting division, my focus is on delivering data analytics solutions that drive immediate actionable insights for our clients. With certifications as a Professional Scrum Master and Product Owner, I specialize in transforming complex data into strategic advantages, utilizing a scrum-based approach for efficient and value-driven client engagements.Our team's dedication to refining pre-sales processes and implementing successful post-sales strategies has been instrumental in accelerating customer ROI. By fostering seamless collaboration, we've empowered our global sales force with technical prowess and industry-specific knowledge, contributing to IntelliBoard's reputation as a leader in educational technology solutions.

Charles Lee's Current Company Details
IntelliBoard

Intelliboard

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Director of Solution Consulting @ IntelliBoard - Software Startup Product Manager - Learning and Development Strategist - Education Technology Software Sales and Services Leader
Charles Lee Work Experience Details
  • Intelliboard
    Director Of Solution Consulting
    Intelliboard 2023 - Present
    Monroe, Ct, Us
    Director of Solution Consulting• Managed a global team of seven learning data analytics Solution Consultants focused on pre-sales demos and post-sales implementations. Aggregating data siloed across their learning eco-system to provide meaningful, predictive analytics that clients could take immediate action upon.• Implemented a Scrum based consulting approach that turned past implementation marathons into value-driven sprints that provided clients with greater transparency, more frequent inspection points, resulting in quicker adoption and customer ROI.• Built new pre-sales processes and demo scripts to provide technical support to the global sales team. Speaker and panelist at industry trade shows and webinars.• Created and trained team on new onboarding processes to increase client success and adoption. • Contributing member of the product leadership team working on product strategy, and implementation methodology.• Built new and customized existing reports to increase value and build adoption of learning data analytics that was accessible and actionable.
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  • Genius Sis
    Vp, Product Management And Channel Sales
    Genius Sis 2016 - 2023
    Aventura, Florida, Us
    Vice President, Product Management and Channel Sales • Spearheaded Agile development as the Product Owner and Scrum Master for "Genius Enterprise," a SaaS Student Information System (SIS for Professional Learning & Development). This new solution for learner, course, enrollment, and certification management quickly grew to contribute 50% of the company's annual revenue.• Collaborated with diverse stakeholders to collect and prioritize requirements in a value-driven product roadmap. Voice of the customer, crafting clear feature requirements and effective user stories for developers. • Fostered close collaboration with software developers in weekly sprints, ensuring seamless alignment with user stories. Conducted comprehensive user acceptance testing to ensure the sprint increment met the definition of done.• Used expert product knowledge of 5 learning management systems and 13 payment gateways to create a seamless bi-directional integration using REST APIs. Aggregated all learning results to provide data analytics and personalized reporting dashboards.• Drove substantial revenue growth across 14 countries selling products and services to prospects and existing clients, and building multiple channel partnerships with Blackboard Learn, D2L Brightspace, Instructure Canvas, LTG Moodle, and SCORM Cloud to sell it as a natural extension of their own product offerings. Achieved a compound annual revenue growth rate of 38% that led to the venture capital acquisition of Genius SIS in 2021, at a valuation exceeding 10 times revenue.• Provided strategic guidance and implemented innovative learning and development solutions for hundreds of organizations across multiple industries, enabling effective registration, eCommerce, management, delivery, and data analytics of their L&D programs. • Expertly managed the most intricate client L&D projects as their onboarding and implementation manager. Proficiently authored, sold, and executed implementation service proposals (SOW).
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  • Blackboard
    Director, Solution Engineers And Customer Success
    Blackboard 2010 - 2016
    Boca Raton, Florida, Us
    Director, Solution Engineers and Customer Success • Successfully built and managed a high-performing team of six employees, including three Sales Engineers and three Customer Success Advocates. Provided strategic coaching and mentorship to exceed sales quotas and client retention targets, while identifying new revenue opportunities. • Designed and delivered comprehensive adult training courses using various L&D tools and methodologies, empowering subject matter experts (SMEs) to transform their training content into engaging and measurable learning formats. Assisted clients in building their own training courses, defining learning pathways, mapping competencies into their content, and optimizing the overall effectiveness of their training programs. • Provided training and guidance to LMS administrators on leveraging learning technologies to develop innovative online training programs, optimizing their utilization of the learning management system. • Identified an opportunity to enhance the functionality of the Blackboard product line by introducing the Genius solution. Defined requirements and allocated resources to create a seamless REST API integration, resulting in the creation of the "Blackboard Registration and Management Module”.• Presented the key demo of all Blackboard products, with the executive leadership team, to a venture capital firm in 2011 which purchased Blackboard for $1.64 billion.
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  • Blackboard
    Regional Sales Manager
    Blackboard 2009 - 2010
    Boca Raton, Florida, Us
    Regional Sales Manager• Demonstrated proficiency in solution selling as a sales representative for private K-12 schools. Achieved sales quota by leveraging in-depth knowledge of Blackboard solutions to foster new business opportunities and expand existing accounts across a broad geographic region spanning from Northern Virginia to Eastern Canada.• Provided “Solution Selling” leadership and coaching to fellow sales team members, sharing insights to improve overall team performance.
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  • Blackboard
    Associate Director, Sales Engineers
    Blackboard 2004 - 2009
    Boca Raton, Florida, Us
    Associate Director, Sales Engineers • Directed the strategic management of a fourteen-member Sales Engineering team, driving the implementation of a comprehensive onboarding and mentorship program. Streamlined processes to enhance team effectiveness across the entire sales cycle.
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  • Blackboard
    Senior Sales Engineer/Consultant
    Blackboard 2003 - 2009
    Boca Raton, Florida, Us
    Senior Sales Engineer/Consultant • Provided technical sales support to Corporate, Government, Publisher, and K-12 sales teams across all phases of the sales cycle. Utilized technical expertise and exceptional communication skills to deliver comprehensive product and service solutions, driving successful outcomes and establishing lasting client relationships.• Responded to RFPs, expertly crafted service proposals (SOWs), and delivered technical responses to address client inquiries, skillfully guiding clients toward successful closures.• Acted as a trusted strategic advisor to existing clients, proactively offering solutions to ensure swift issue resolution and enhance overall client satisfaction.
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  • Artesia Technologies
    Senior Sales Engineer
    Artesia Technologies 2001 - 2003
    Us
    Senior Sales Engineer • Provided global technical pre-sales and post-sales support for TEAMS, a leading enterprise digital asset management software product. Standardized product demonstrations and messaging for the organization by developing all tradeshow demonstration scripts and content, ensuring consistent sales and marketing presentations across the team.• Built a successful RFP response library after responding to over 50 RFPs, notifying leadership where gaps existed, and finding creative solutions with existing functionality.
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  • Artesia Technologies
    Manager/Senior Product Manager
    Artesia Technologies 1998 - 2001
    Us
    Manager/Senior Product Manager • Established the product management function at a digital asset management software startup, playing a pivotal role in shaping market strategy, product direction, and building brand recognition as a top-tier provider of Digital Asset Management solutions. Developed and implemented impactful marketing and sales collateral, to drive sales and enhance brand visibility. Spearheaded external marketing efforts and managed the company's public relations program, successfully elevating the organization's visibility and reputation.• Recruited and led a high-performing team of three Product Managers, overseeing their workload and monitoring their performance, driving alignment with strategic objectives, and ensuring effective execution of product management activities.• Worked with all stakeholders to effectively manage the product roadmap.
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  • True Software
    Senior Product Manager
    True Software 1997 - 1998
    Us
    Senior Product Manager • Created the product management role in an application management software startup. Worked with development and executive teams to create a product strategy that grew fiscal year revenue by 220%. • Managed the product roadmap to create a new product (TRUErelease) from its inception. TRUErelease used machine language from the software build process to make application management more automated which resulted in an offer to buy from IBM Tivoli.
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  • Intersolv
    Product Manager
    Intersolv 1992 - 1997
    Product Manager • Led product development and marketing toward a common strategic vision to address the year 2000 issue which increased fiscal year product revenue by 400%.• Worked with all stakeholders to manage the product roadmap for multiple products and services (Cobol Maintenance Workbench, PVCS Version Control, Consulting Services).
  • Mci, Office Of Finance Fhlb, Ams, Ohio University
    Programmer/Systems Analyst
    Mci, Office Of Finance Fhlb, Ams, Ohio University 1987 - 1992
    MCI Telecommunications Corporation, Arlington, VirginiaOffice of Finance, Federal Home Loan Banks, Washington, D.C.American Management Systems, Arlington, VirginiaOhio University, Athens, Ohio Programmer / Systems Analyst responsible for the development and maintenance of numerous mainframe applications. Successfully led five new application development projects through the complete software development life cycle.Technical expertise in: COBOL, CICS, JCL, and DB2/SQL

Charles Lee Skills

Enterprise Software Saas Product Management Strategy Leadership Solution Selling Start Ups Management Project Management Analysis Strategic Partnerships Sales Operations Sales Cloud Computing Program Management Cross Functional Team Leadership Strategic Planning Salesforce.com New Business Development Product Marketing Selling Marketing Strategy Sdlc Sales Process Training Crm Xml Microsoft Sql Server Lead Generation Business Development Software As A Service Product Development Educational Technology Content Management Integration Learning Management Systems Marketing Professional Services Customer Relationship Management Mobile Technology Software Configuration Management Digital Asset Management

Charles Lee Education Details

  • The George Washington University School Of Business
    The George Washington University School Of Business
    International Business
  • Ohio University
    Ohio University
    Management Information Systems

Frequently Asked Questions about Charles Lee

What company does Charles Lee work for?

Charles Lee works for Intelliboard

What is Charles Lee's role at the current company?

Charles Lee's current role is Director of Solution Consulting @ IntelliBoard - Software Startup Product Manager - Learning and Development Strategist - Education Technology Software Sales and Services Leader.

What is Charles Lee's email address?

Charles Lee's email address is ch****@****ard.com

What is Charles Lee's direct phone number?

Charles Lee's direct phone number is +130180*****

What schools did Charles Lee attend?

Charles Lee attended The George Washington University School Of Business, Ohio University.

What skills is Charles Lee known for?

Charles Lee has skills like Enterprise Software, Saas, Product Management, Strategy, Leadership, Solution Selling, Start Ups, Management, Project Management, Analysis, Strategic Partnerships, Sales Operations.

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