Charles Lobaugh Email and Phone Number

● Reviewed any and all documents submitted to the database● Read caseworker notes to ensure all items include what is required bythe state.● Reviewed monthly reports before they are sent off to check for anyerrors.● Took phone calls as they came in and took messages to the properdepartments.● Assisted workers with navigating and learning the database.● Created and modified existing curriculum for the database whichinclude but are not limited to videos and manuals for training.● Created reports and logs while giving regular status updates tomanagement.● Provided technical support to other staff in office as needed.● Regularly contacted workers via email when items need correcting.● Printed and filed reports, errors, or other documents in need ofcorrection.● Created flyers advertising specific services.● Created and maintained a monthly newsletter for all the workers.

● Contributed work on trailers for major clients such as SpinMaster● Communicated prices and fees for work involved in projects● Developed interpersonal relationships with clients and other teammembers that lead to continued work on new projects.● Managed and coordinated a team to develop successful projects on theplatform.● Mediated as a third party when issues arrived between team membersand resolved issues amicably without fail.● Created and coordinated events for users to interact with and ensuredsaid events went smoothly.● Worked cross-functionally as developer, SFX artist, manager, andscripting staff.