Charles Mackey Email & Phone Number

Reno, Nv, Us

San Francisco Bay Area

• Operated autonomous vehicles using machine learning• Performed vehicle software troubleshooting

San Francisco Bay Area

San Francisco Bay Area

• Responded to service calls to evaluate, diagnosed, and performed repair and planned maintenance on customers’ biomedical equipment• Evaluated basic customer biomedical issues and implemented appropriate repairs• Worked with a team of technicians to perform basic and complex repairs

San Francisco, Ca

Benefits Consultant to rapidly growing technology companies, advertising and manufacturing groups. Specialize in the management, design, and implementation of employee benefits programs while helping clients implement long term strategies for the most cost effective and creative ways of providing health benefits to their employees and their families.In addition to our Employee Benefits practice, Heffernan also offers the following services:• Business Insurance: Property & Casualty, Workers Compensation• Management Liability: Directors and Officers Liability, Employment Practices Liability• Financial Services: Life, 401(k), Investment Planning, Long‐Term Care, Money Management and Trusts

Lattice’s robust suite of predictive marketing and sales solutions are built upon the broadest set of data, to provide a complete and precise view of the customer. Our revenue accelerating solution helps customers increase the efficiency of their sales and marketing teams by prioritizing accounts and leads, identifying net new contacts, and increasing customer lifetime value. With an unrivaled track record of success and expertise, Lattice delivers the ultimate in customer value through its experience, complete data and comprehensive solutions for enterprises such as Hootsuite, PayPal, and SunTrust Bank. Lattice is a Salesforce Gold partner, and headquartered in San Mateo, CA. Interested in learning more? Contact me at cmackey@lattice-engines.com

San Francisco Bay Area

• Demonstrated product features to prospects and constantly learned new use cases • Reached out to all new accounts in my territory and pushed them through our sales cycle • Worked closely with company executives to identify new business opportunities • Helped marketing with lead generation and sales development by updating our sales playbook • Achieved 120% of quota as the company and business goals expanded • Improved the sales process for a rapidly growing startup by building and analyzing reports

Emeryville, Ca

• Developed and maintained relations with new and existing customers, resulting in increased retention levels • Used proactive and reactive communication with customers who wish to cancel their services and those with renewals approaching-Worked closely with sales team to create, profile, and nurture leads • Maintained excellent knowledge of our portfolio of products and services to understand lead and customer needs • Created and executed value propositions from cancellations that generate revenue • Effectively applied techniques to convert leads into sales opportunities and closed deals

• Handled inbound leads and discerned the quality/value of those leads for further qualification by the sales team• Conducted outbound phone campaigns from prospect database and forward qualified leads• Managed leads and entered them into the company database for tracking potential sales

San Francisco

• Gathered underwriting data and procured insurance policies to conduct research and data analysis for analysts at a risk management firm • Initiated and completed the flow of information from research, to data entry, and ultimately proposals for analysts to present to clients.• Developed comprehensive reports for analysts to present at client meetings• Tracked deadlines and updated timelines within the firm’s database• Verified financial conditions of insurers

Master Of Science - Ms, Artificial Intelligence

The highly advanced curriculum is designed to deeply explore AI areas, including computer robotics, natural language processing, image.

Bachelor Of Business Administration (Bba), Economics And Finance (Double Major)

Education record