Charles Maina

Charles Maina Email and Phone Number

Head Waiter @ Couqley Dubai
Dubai, AE
Charles Maina's Location
Dubai, United Arab Emirates, United Arab Emirates
Charles Maina's Contact Details

Charles Maina personal email

About Charles Maina

I am an ambitious individual who has developed a mature and responsible approach to any task that I undertake or situation I am presented with. I possess excellent communication skills which allow me to effectively communicate with colleagues as well as guests/customers alike through my extensive background within the hospitality industry. Working in various roles has equipped me with a wide range of skills including customer service, administrative duties, team building, leadership abilities. skills in MICROS, fine dining and Restaurant Management.

Charles Maina's Current Company Details
Couqley Dubai

Couqley Dubai

View
Head Waiter
Dubai, AE
Website:
couqley.ae
Employees:
45
Charles Maina Work Experience Details
  • Couqley Dubai
    Head Waiter
    Couqley Dubai
    Dubai, Ae
  • Couqley Dubai
    Chef De Rang
    Couqley Dubai Dec 2022 - Present
    United Arab Emirates
    Being responsible for any allocated section within the restaurant. Prepare restaurant tables with special attention to cleanliness and order. Attend to customers upon entrancePresent restaurant menus and help customers select food/beveragesDescribe the dishes, their ingredients and any allergens to create a knowledgeable and enjoyable experienceAnswer questions or make recommendations for complementary productsTake and serve ordersAnswer questions or make recommendations for complementary productsCollaborate with other restaurant servers and kitchen/bar staffPrepare and serve drinks when requiredDeal with complaints or problems with a positive attitudeIssue bills and accept payment
  • Jw Marriott Marquis Hotel Dubai
    Server (Aqua Pool Bar)
    Jw Marriott Marquis Hotel Dubai Jun 2022 - Dec 2022
    Dubai, United Arab Emirates
    Setting up the restaurant efficiently and accurately, including the tables, bar and anti-pasta/fish counter. Ensuring knowledge of the Basic of the Day and the Food and beverage Brand Standards, and ensuring they are followed. Taking and serving guest orders promptly and according to Brand standards, sequence of service, and sales dialogue. Serving all beverages in accordance with Brand Standards and Use Records. Answering any guest questions about the menu items, daily specials and beverages, including knowledge of the ingredients,preparation methods and garnishes. Making appropriate suggestions to suit guest needs and proactively up-selling items. Checking food before serving it to the guest to ascertain that appearance,temperature and portions are correct. Operating the MICROS and Respak system accurately: Ensuring accurate and informative punching of ordersHaving any voids or adjustments initiated by a supervisor Entering and updating the Respak system accurately,without adding unnecessary profiles Ensuring the prompt bussing of tables once the guest has departed. Ensuring all re-setups of tables are clean, stain free and accurate with special attention to detail. Ensuring side stations are clean and organized at all times. Carrying out, within my capabilities, all reasonable requests by management.Performing cashier duties. Performing all other reasonable duties required in the operation and as requested by management.
  • Southern Palms Beach Resort
    Waiter
    Southern Palms Beach Resort Dec 2020 - Jul 2021
    Ukunda, Kwale County, Kenya
    Greeting the guests in the most pleasant manner andescorting to the best available table;Introducing the menu with its best offers and taking theorder according to the guest’s preferences with the fullknowledge of the ingredients, prices and presentation;Serving the drinks/cakes/food according to the taken order;Ensuring the restaurant area is always clean, sanitized andready for the guest’s visit including the common areas of therestaurant;To be responsible and fully involved in the restaurant’soperation;Taking the cash & card payments;Collecting the feedbacks from the guests forwarding to themanagement for further action & consideration;Providing the full service to the guests including the orderreceiving, placing the order into the system, delivering theorder to the guests, cleaning the plates, cutleries, billing outthe guests;Performing the duties according to the weekly schedule;
  • The Boma Hotels
    Waiter
    The Boma Hotels Jan 2020 - Dec 2020
    Nairobi, Kenya
    Greeting the guests in the most pleasant manner andescorting to the best available table;Introducing the menu with its best offers and taking theorder according to the guest’s preferences with the fullknowledge of the ingredients, prices and presentation;Serving the drinks/cakes/food according to the taken order;Ensuring the restaurant area is always clean, sanitized andready for the guest’s visit including the common areas of therestaurant;To be responsible and fully involved in the restaurant’soperation;Taking the cash & card payments;Collecting the feedbacks from the guests forwarding to themanagement for further action & consideration;Providing the full service to the guests including the orderreceiving, placing the order into the system, delivering theorder to the guests, cleaning the plates, cutleries, billing outthe guests;Performing the duties according to the weekly schedule;-Coordinating Banqueting and events
  • Boma International Hospitality College
    Food And Beverage Server
    Boma International Hospitality College Sep 2019 - Dec 2019
    Nairobi, Kenya
    Serving food and Beverage

Charles Maina Education Details

  • Boma International Hospitality College
    Boma International Hospitality College
    Swiss Diploma In International Hotel Management

Frequently Asked Questions about Charles Maina

What company does Charles Maina work for?

Charles Maina works for Couqley Dubai

What is Charles Maina's role at the current company?

Charles Maina's current role is Head Waiter.

What is Charles Maina's email address?

Charles Maina's email address is ch****@****ail.com

What schools did Charles Maina attend?

Charles Maina attended Boma International Hospitality College.

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