Charles Marcus Email & Phone Number

Shelter Island, New York

Recruited back to this prestigious high-profile membership club. Directly report to the President and Board of Directors. • Stabilized staff and implemented an effective training program that reduced turnover. • Spearheaded a vision to modernize the club and appeal to families and younger members. • Implemented new office technology increasing productivity with dramatic cost savings.• Developed a new website, a mobile website, Facebook page and other social media attracting younger new members.

Sayville, New York

Actively participate in Board of Director meetings, record minutes and present innovative ideas in line with business objectives. Direct food and beverage sales of $1.3M encompassing restaurant, catering and special events.• Developed an entirely new food and beverage program (formerly ran by outside caterer) which involved the research and purchase of kitchen equipment, chef and staff selection, advertising, and implementation of standards and procedures. Program was up and running events within three months generating revenue.• Increased member usage and improved guest satisfaction of food and beverage department while reducing operating costs and earning a profit.• Created a “family friendly” environment and improved overall guest relations through effective problem solving, trouble shooting and follow-up.• Establish and implement effective training programs, provide performance evaluation and coaching which has lead to a strong record of employee retention.

Shelter Island

Regarded as “Prestigious Member of Century Clubs of America”; oversaw the execution of golf outings and private member events, food and beverage operations and served on multiple • Created high quality “cutting edge” events improving guest and member experiences. • Collaborated on the design, creation and maintenance of club website.

Riverhead, Ny

Purchased this small Natural Health Food retail store and restaurant with the intent to develop the first holistic center on Long island and became the first organic wholesale produce distributor on Long Island.• Developed and circulated informational news letter, taught cooking classes providing further education on healthy lifestyles and eating.• Created a thriving business involved in community affairs contributing to a family oriented setting for customers.