● Assists in multiple facets of Operations for hospitality & valet company

● Prioritized team workflow process, and assisted project efforts to eliminate significant backlog while maintaining daily operations utilizing Agile & SCRUM● Departmental SME, coached/trained new hires on programs and process details ● Served as a Team Lead and “go-to” person for knowledge● Collaborated with management to change and improve all processes within two months; successfully executed change with teams through communication, transparency and efficiency● Contributed to writing Standard Operating Procedure (SOP) documents● Was responsible for learning and delivering training on 180+ different document types● Worked efficiently for quick turnaround of all documents needed for high profile cases● Partner with HR as needed for Training & Development

● Provided Administrative, Human Resources support to Program Director● Employed a variety of materials and methods for children to explore learning activities● Offered stimulating curriculum that accommodated varied learning styles

I work with kids in grades K-4. I helped them with exciting projects and homework. I helped them with gaining an understanding about how the best way to study. I served them snacks and had FUN with them.

● Partnered with IT department, creating a streamlined onboarding process ● Audited job postings for old, pending, on-hold and draft positions● Conducted phone screens, interviews for open requisitions● Explained HR policy, procedure to employee population● Edited job descriptions to targeted talent pool within market range

● Reduced the hiring process from four weeks to two weeks● Initiated, designed processes for new hire, payroll paperwork● Responsible for leading/managing a team of fifteen personnel● Worked closely with Human Resources for onboarding, orientation, payroll, and benefits● Exceeded Sales goals. organized and worked smartly to maximize my time and ensure success

Responsible for implementing changes that showed a significant reduction in copy job errors Implemented changes that increased copy center business by approximately 25%Supply management responsibilities across the firm. Responsible as Human Resources, scheduling, training, and development for on-site personnel. Researching new and assisting with the implementation of new equipment for addition to the contract.Responsible for maintaining multiple clients' requirements for quality control and timely delivery.Responsible for monthly reporting of site Profit & Loss Maintained working relationships with outside vendors on behalf of the clients

● Assists in multiple facets of Operations for hospitality & valet company