•Responsible for providing daily support to users in division office such as computers hardware and software, printer, audio visual, IP telephony, cell phone replacement, activations and enterprise setup •Supports over 100 model homes and construction trailers in the Houston and surrounding areas•Installs and programs Home Animation equipment in model homes such as Schlage locks, cameras, light modules, and thermostats that can all be controlled for a smart phones, computers or ipads •Serves as Project Coordinator over ordering equipment, scheduling installations, and working with vendors on new home model projects•Creates documentation and train users on how to use Ipads, Home Animation, Macs, Lotus Notes and other technology

•Responsible for assisting employees with Video Conferencing systems•Installs audio and video equipment such as projectors, sounds systems, and conference phones.•Provide users with support with conference room equipment and phone issues•Makes documentation for users to reference regarding voice service equipment•Resolves cabling issues and assist employees with accessing correct network