Leveraged tools such as CrowdStrike, Anomali, ExtraHop, and SilverFront to identify, respond to, and remediate incidents and vulnerabilities.

Performed the duties of a Firewall Administrator for Next Generation Palo Alto Firewalls and VMware Distributed Firewalls supporting critical network infrastructureCreation and modification of firewall rules to ensure effective communications between networks.Analyzed network traffic and logs to troubleshoot communications on our network.

Performed the duties of a Network Operations Center Engineer with a focus in Operational Technology. Responsible for maintaining telemetry and troubleshooting local area networks to ensure availability of our network devices.Configured network interface cards, SCADA Servers, Remote Intelligent Gateways, and network switches. Aided in the construction of firewall rules to enhance network communications.Utilized Wireshark, Moxa MGate Manager to troubleshoot network traffic on the local area network.Monitored approximately 1,000 networked devices supporting critical infrastructure.

Responsible for troubleshooting computers, printers and mobile devices on our network including software, hardware, peripheral equipment, and networking issues. Performed duties of a help desk technician supporting multiple different sites in an enterprise environment. Utilized active directory, AirWatch, Office 365, SCCM, MFA, SSO, TeamViewer, Azure, ServiceDesk ticket system, NetCloud, Bitlocker, and Domain Controller to help troubleshoot issues and maintain orderly documentation of devices.Installed images on computers, configured phones and laptops to aid in disaster recovery efforts across California.Architected the construction, maintenance and demobilization of networks supporting local assistance and disaster recovery centers.Responsible for deployment and reception of assets including phones, laptops, routers, mobile hots spots and printers.

Accurate and precise collection of data through a software that ensures efficiency and effectiveness. Responsible for implementation of behavioral plans created by BCBAs.Facilitated, organized and encouraged client participation in social and educational settings.