Charles Ming Email & Phone Number

Redwood City, Ca, Us

United States

Sunnyvale, California

Burlingame, Ca

Maintain and expand customer base by counseling sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.Facilitate and participate in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results.Coordinates sales and promotions amongst staffMerchandises store with current promotional material and products.Perform operational duties including inventory, receiving product, and handling transfersTrain new hires properly following the store guidelines with expert sales techniques ensuring that they are knowledgeable before they hit the sales floor.

Belmont, Ca

Accomplished regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Achieved regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.

San Francisco Bay Area

Responsible for leading and assisting employees to successfully achieve business and personal sales goals.Delivered excellent customer service and support that inspired repeat visits and expanded the customer base.Continually developed product knowledge to guarantee the best suited product for the customer’s needs.Assisted in loss prevention through awareness, attention to detail and integrity.Developed and fostered ongoing, positive relationships with the business management, all Wireless vendors, and customers.Possess the ability to manage multiple employees and able to recognize a challenge and identify a solution.Assisted in recruiting, hiring and training team members to achieve their fullest potential.

Supervised 15 employees in high volume wireless retail storeExecuted daily sales operations, i.e. setting daily sales goals, motivating and coaching sales team to produce targeted sales/service goals, reconciling previous days sales reports, handling all cash drawers and deposits, managing all inventoryResponsible for communicating weekly sales updates, weekly inventory cycle counts, and updates on merchandising roll outs with all levels of management Effectively performed the day-to-day responsibilities of an Operations Manager (i.e. servicing the customer, demonstrating product knowledge, processing customer transactions using POS system and in-store direct sale kioskSupported the Assistant Store Manager and the District Manager in developing a high performance team by assisting with the day-to-day operations of the store (i.e. workflow, staff supervision, achieving sales goals, weekly schedules), along with training and coaching on product knowledge, visual merchandising presentation skills and customer service expectations to enhance sales

Cupertino, Ca

Cupertino, Ca