Charles Murphy-Wolfinger Email & Phone Number

Henderson, NV, US

Palo Alto, California, United States

• At Confident LIMS in San Francisco, I've had the privilege of leading an incredible team of software engineers since 2020. My role has been all about driving the development of innovative solutions that fuel business.
• Accelerated customer onboarding from two weeks to two hours by automating processes and refining system efficiencies.
• Led migration to HubSpot, consolidating multiple systems, automating workflows, and saving approximately $5K monthly while improving reporting accuracy.
• Delivered enhanced user experiences by developing advanced web applications using Python and React, providing innovative solutions that met practical business needs.
• Streamlined operations across company by directing strategic data migrations, system integrations, and automation initiatives, resulting in significant time savings.
• Improved customer success management by integrating data from eight separate applications into unified CRM platform, simplifying client interactions and tracking.

Allentown, Pennsylvania Area

• During my time at Flexential in Bethlehem from 2013 to 2020, I had the opportunity to develop and optimize high-performance software solutions that significantly enhanced system efficiency and scalability. I engineered.
• Created automated systems for billing, asset management, and CRM integration with Salesforce, ServiceNow, and NetSuite, saving approximately 40 hours per week in manual tasks.
• Transformed customer billing by automating data transfers between applications and accounting software, dramatically improving accuracy and efficiency.
• Slashed monthly invoice processing time by 50%+ by developing automated solutions for $2.5M in transactions.
• Elevated team capabilities by training and mentoring junior developers, enhancing problem-solving skills for customers.
• Designed and implemented systems automation within public cloud environment, boosting operational efficiency.

Bethlehem, PA

• At EOfficeDirect in Bethlehem, where I served as Director of Operations from 2002 to 2013, I led daily operations and guided a diverse team to drive business growth. I strategically integrated advanced technology and.
• Drove significant improvements in website functionality and data integration by spearheading development of back-end systems as chief programmer.
• Achieved 10 consecutive years of recognition from primary vendor by architecting and developing online commerce platform for office furniture and supplies that consistently drove substantial sales growth.
• Ensured successful sale of company to larger e-commerce firm by leading team of developers who consistently delivered growth and innovation.

Responsible for Windows NT/2000 and Sun Solaris systems administration, deployment and development for a large regional ISP. Responsibilities include project and team management, platform design and development, security design and review, server configuration, intranet and ecommerce site development in Perl and ASP using MS Site Server Commerce 3.0 and.