Attract potential customers by answering product and service questions; suggesting information about other products and services, open customer accounts by recording account information, maintain customer record by updating account information, resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment following up to ensure resolution… Show more Attract potential customers by answering product and service questions; suggesting information about other products and services, open customer accounts by recording account information, maintain customer record by updating account information, resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment following up to ensure resolution, maintain financial accounts by processing customer adjustments, recommend potential products or services to management by collecting customer information and analyzing customer needs, prepare product or service reports by collecting and analyzing customer information and contribute to team effort by accomplishing related results as needed. Show less

1. Plan and execute the yearly training calendar for the Institute.2. Organise trainings, seminars, workshops and conferences.3. Source for Facilitators for the seminars, workshops and seminars.4. Liase with various departments to plan and execute the annual NIFST Conference.5. Source for collaborations and partnerships for the Institute.6. Attend and schedule meetings with collaborators and partners.7. Provide extracts and contents for publication in the Institute's… Show more 1. Plan and execute the yearly training calendar for the Institute.2. Organise trainings, seminars, workshops and conferences.3. Source for Facilitators for the seminars, workshops and seminars.4. Liase with various departments to plan and execute the annual NIFST Conference.5. Source for collaborations and partnerships for the Institute.6. Attend and schedule meetings with collaborators and partners.7. Provide extracts and contents for publication in the Institute's publications.8. Update and modify training topics and certifications in accordance to the required standard.9. Update members and member companies on programme of activities.10. Update member companies on yearly dues and subscriptions.11. Report to the Vice President of the Institute. Show less

• Keeping in contact with existing customers in person and by phone • Making appointments with and meeting new customers • Agreeing sales, prices, contracts and payments • Meeting sales targets • Promoting new products and any special deals • Advising customers about delivery schedules and after-sales service • Recording orders and sending details to the sales office • Giving feedback on sales trends