. 1. Operational Oversight: • Manage daily operations to ensure the facility runs smoothly. • Maintain a clean, secure, and well-maintained storage facility. • Implement and enforce company policies and procedures. 2. Customer Service Excellence: • Provide exceptional customer service, addressing inquiries and resolving issues promptly. • Build and maintain strong relationships with customers to drive repeat business. 3. Sales and Revenue Growth: • Develop and execute sales strategies to maximize occupancy and revenue. • Manage pricing and rental agreements to optimize financial performance. • Implement marketing and promotional initiatives to attract new customers. 4. Team Leadership: • Recruit, train, and manage staff to ensure high performance and adherence to company standards. • Schedule and oversee staff shifts to maintain efficient operations. 5. Financial Management: • Monitor and manage the facility’s budget, controlling expenses and optimizing revenue. • Prepare and present regular financial reports and performance metrics. 6. Safety and Security: • Ensure the security of the facility, including monitoring surveillance systems and maintaining access controls. • Conduct regular safety audits and implement safety protocols. 7. Facility Maintenance: • Oversee maintenance and repair activities to keep the facility in top condition. • Coordinate with vendors and contractors for necessary repairs and improvements. 8. Community Engagement: • Represent Devon Self Storage in the local community, building relationships and promoting the brand. • Participate in community events and initiatives to increase visibility and foster goodwill.