Home building and remodeling.Volunteer home repair for elderly.

Tracked outbound and inbound shipments eliminating lost shipments.Created process improvements reducing inventory variances from 8% to 0.12%.Experienced with MRP, ERP and other systems.Managed order entry and outbound shipping improving customer satisfaction.Coordinator of all shipping activity from off-site warehouses.Improved on-time shipping from 80% to 99% - Maintained 99% for 5 years.Involved in carrier negotiations internationally reducing corporate cost 15%.Reduced department transportation cost by over $1 million by improved scheduling and trailer efficiency eliminating 80% of LTL shipments.Established and maintained strong vendor relations.Experience production supervision. Buyer for maintenance and operations using MP2.

Project management of computer system installs and upgrades.Wrote software programs for small businesses in financial, inventory and tracking controls.Handled all facets of daily operation including P&L, inventory control, procurement, A/R, personnel, and retail sales.Computer consulting - Novell Master CNE

Consulted with customers on computer hardware/software concerns on entire Unisys product line.Managed up to 120 professionals including 10 direct reports.Achieved and maintained the highest level of customer satisfaction in the region.Wrote customer satisfaction training seminar, implemented company-wide via Train the Trainer method.Established and managed Call Center, Service Center and support dispatch for on-site service.Elected by peers to represent region at corporate shareholders meeting. Met with Unisys Board of Directors to discuss local issues.