Spearheaded the development and growth of a new brand, achieving consistent month-over-month growth through strategic planning and execution.Actively involved in product ideation and selection processes, identifying market opportunities and directing sourcing strategies.Fully certified in the Amazon Advertising Console, leveraging in-depth knowledge to drive effective advertising strategies.Proficient in PPC management, designing and implementing comprehensive campaigns with robust, results-driven strategies.Managed inventory forecasting and operations, optimizing stock levels to meet demand and reduce overheads.Negotiated effectively with suppliers to secure favorable terms and improve supply chain efficiencies.Achieved Best Seller status on Amazon in multiple highly competitive categories, demonstrating excellence in marketplace optimization and brand positioning.

Hidden Reef Village is an online platform where enthusiests can come on to browse some awesome livestock or simply gather information on the latest trends of the saltwater world. With the many features of the platform, it will help maintain accountability for both shoppers and sellers (eg. through Feedback systems, VIP systems, and Point Systems).Designed and implemented an entire online shopping mallMarketing and Advertising for continuous growth in viewership, and membership sign up (increasing user base by 50% in the last 6 months)Maintain great vendor on-boarding and continued relationships

Strategize marketing initiatives to increase brand awareness and identify New To Brand customersLead weekly strategy sessions with the PPC team to analyze and enhance product detail pages to enhance impression, and conversion, and decrease bounce-off ratesPrepared monthly reports on performance metrics of channels such as sales volume, revenue, and advertising performanceAnalyzed customer feedback from various channels to improve product quality and customer experienceConducted A/B testing on marketing campaigns to optimize performance and ROIManage the overall health and performance of the entire portfolio and catalog

Viva Naturals (formerly Viva Labs) was founded in 2011 by a team who is passionate about living well. Viva provides natural products (supplements, health foods, and natural oils) that are superior in quality in absolutely every aspect – while still being affordable, approachable and available online to anyone looking to make a positive impact on their personal health and well-being. See vivanaturals.com for more.

Client Support- Be the front line support for inquiries coming in as phone calls, emails, article feedback, and live chats for a portfolio of 300 organizations- Investigate thoroughly to give quick and considerate solutions to technical issues- Create and update Support Portal Solutions articles and videos- Use Google Analytics to analyze weak points in Solutions Portal to enhance user experience and reduce tickets coming in- Create automation and macros within FreshDesk to improve support ticket process- Coordinate with Software Engineering to create release notes and pre release notes.Client Success- Be proactive to call in with key users in organizations to identify goals and best practices of software to achieve them- Listen to pain points to suggest workarounds and identify possible feature enhancements to the software- Build a strong relationship with key users: Helps with finding up-sell, cross-sell opportunities and also maximize their satisfaction with the softwareProduct Management- Drive weekly meeting with the Product Management Team- Discuss feature enhancements and new features requested by clients- Design with full detail what is needed for the Software Engineering team- Create JIRA tickets and prioritize sprints

Cold calling to identify potential clientsAttend conferences to help generate leads by going face to face with potential clientsUse SalesForce to analyze clients for potential upsell and cross-sellMaintain a steady rolling pipelineWork with the Marketing Department to identify warm leads.

Why choose our services?Link Search Group is a boutique agency, specializing in Contract & Permanent Staffing and Recruitment outsourcing solutions. At Link Search Group we strive to deliver results to our candidates and customers.Our processWe are committed to developing relationships with all of our candidates. Through these relationships, we are able to help our candidates at various stages of their careers. We are dedicated to linking top talent with leading organizations and stand behind our work. We offer an industry leading guarantee that provides flexibility and protection on your investment.

Coordinate corporate employee appreciation events through HR managers, social committees, and benefit specialists of over 200 corporations in G.T.A.Duties involved:Account ManagementAcquired over 200 corporate clients through prospecting. Maintained strong relationship with all self acquired accounts. Additionally held responsibility of assisting other team members maintain corporate accounts (Up to 400).Training sales teamTrained over 20 sales team members. Lead the team by coaching skills such as prospecting, in/outbound calls, maintaining relationship, marketing and advertising of events.Maintaining company website Uploading and updating of products. Various fixes and tweaks (Backend) of online shopping mall.Marketing/AdvertisingCreated various types of advertising to maximize the corporate events. Materials included posters, flyers, table tents, pay stub stuffers, email (MailChimp).Face-to-face + WebinarsPersonally meet with clients to present the company in a professional manner. Hosted webinars through various platforms to clients to acquire corporate accounts.Face-to-face + Webinars were the key component to being a leader in the department. Set the bar in the company with an 85%+ closing rate. Maintained highest sales in the department while overseeing team members' performance.

SureMaster is your top choice for all your web-solution needs. Providing the most cost effective solutions to the most complicated problems. Be at peace of mind knowing that a corporation with 20+ years of IT solution provider experience is your safety net.Duties involved:Account ManagementMaintained relationships and took responsibility over inquires of key base accounts for the entire company.Client Web-Solution ConsultingConsulted with clients to suggest and implement the most cost effective, and concise permanent solutions to the clients' issues in a professional and clean manner.Company LiaisonMonitored and maintained prompt and precise responds to all channels of communication from client to company and vice versa. Managing a professional relationship was key for the role in this company. Clients were turning to SureMaster not only for solutions to problems but also to consult the future of their online business, seeking advice.

Seoul Art High School is one of the most prestigious art focused public high schools in the nation. Renowned artists from across the world visit just to witness some of the most creative minds of their generation give birth to truly inspiring art works.I had the opportunity to be a part of the faculty that set the record for the nation to be the first officially independent after-school program in a public school. This meant that we had the chance to create our own program and agendas. Creating unique examinations that fit to the students' needs, and to compile study guides and textbooks to assist in the students academic pursuits.Duties involved:Prep. + TeachingResponsible for teaching English to 9 different classes within the high school. Grades 9 ~ 11. Preparation of materials included: Tests, textbooks, study guides, lessons, and homework materials.CounsellingParticipated as faculty member during parent-teacher seminars. Personally counselled parents and students about their future in the academic paths.ReportingReporting to faculty heads with grades and analysis of student examinations. Adding new materials to the program as the need arises.Overseeing the progress and adapting to students needs was the key trait needed in this role. End of semester exam resulted in an average increase of 30% in the students' scores after going through the faculty's program outlined by the teachers of the program.