Charles Parker Email and Phone Number

• Program Leadership: Lead the planning, execution, and delivery of multiple projects within a larger program, ensuring alignment with organizational goals and objectives.• Stakeholder Management: Establish and maintain strong relationships with key stakeholders, ensuring clear communication, managing expectations, and driving program success.• Project Coordination: Oversee project timelines, and resources, ensuring that all project goals are met and aligned with strategic priorities.• Risk Management: Identify potential risks, develop mitigation strategies, and proactively resolve issues that may impact program success.• Process Improvement: Develop and implement efficient processes and best practices to enhance program delivery and streamline operations.• Cross-Functional Team Collaboration: Coordinate with cross-functional teams, including engineering, marketing, operations, and product management, to ensure smooth program execution.• Reporting & Documentation: Provide regular updates to senior leadership on program status, risks, and milestones. Document program processes, lessons learned, and post-program evaluations.• Cloud Architecture: Experienced Cloud Architect with expertise in designing, implementing, and managing scalable, secure, and cost-effective solutions on Google Cloud Platform (GCP). Skilled in architecting cloud infrastructure, migrating workloads to the cloud, and optimizing cloud environments for performance and cost efficiency.• Performance Monitoring: Track and measure program performance, using data to inform decisions and improve future program outcomes.• Change Management: Lead the change management process for program-related initiatives, ensuring successful adoption by stakeholders and users.

• Curriculum Development: Design and implement comprehensive lesson plans and engaging instructional materials that align with state standards and school goals.• Classroom Management: Establish and maintain a positive, respectful, and productive classroom environment that promotes active learning and student participation.• Student Assessment: Regularly assess student performance through formative and summative assessments, track academic progress, and provide targeted interventions or enrichment as needed.• Individualized Support: Differentiate instruction to meet the diverse learning needs of students, providing extra support for struggling learners and advanced learners.• Collaboration: Work closely with fellow teachers, administrators, and support staff to create a cohesive and collaborative school culture. Participate in team meetings, professional development, and parent-teacher conferences.• Behavioral and Social-Emotional Development: Support students' social-emotional growth by promoting positive behavior, conflict resolution, and developing essential life skills.• Parent and Guardian Communication: Maintain open communication with parents and guardians about student progress, behavior, and upcoming events, ensuring active involvement in the learning process.• Extracurricular Involvement: Participate in or support school-wide initiatives, clubs, or activities that enhance student engagement and school community.• Professional Development: Stay current with the latest educational trends, technologies, and best practices by attending workshops, conferences, and collaborating with colleagues.

Participated in the hiring process to bring a complete team of 42 on board Lead a team of 24 customer service representatives during annual benefits enrollment Increased quality assurance proficiency from under 50% to 91% within five monthsFirst point of contact to resolve escalations that pertained to employee benefitsCoach team on new procedures and benefits materialEnsure compliance with Title 1 of ERISA for employee benefitsConduct monthly planning and review sessions with employees to ensure optimal performance is attained

Developed direction of content to be published on news site averaging one million hits per monthConducted interviews used to write both editorial and news storiesCopy edited (Arabic to English) content published to web, radio and print media The Healing Staff

Identified recruiting deficiencies and established a program to ensure 100% of contractual obligations for medical staffing of a multi-million dollar government contractIdentified market standards, developed market pricing and implemented obtained data resulting in the award of a large scale federal government health care contractThe Healing Staff

Maintained Audie Murphy V.A. Hospital's nurse staffing contract Lead day-to-day operations of per diem nurse staffSupported recruiting efforts Updated payroll and certification statusSingle point of contact for customer supportPrepared reporting on recruitment and employee/customer relationships with client for the purpose of exceeding expectationsConducted staff reviews for promotions and pay increases as well as reviewed any disciplinary infractions

Maintained and installed classified security equipmentEducated customer to be proficient on classified equipment and softwareSafely secured logistics for classified material

Supported the installation of classified material Assisted in training customers on classified equipmentAssisted in securing classified material for the Department of State