Manage a sales office of 13 employees, including a sales team of 11 Account Executives(reached as high as 14 AE’s throughout my tenure)Oversee all daily, weekly, monthly and annual sales activity to successfully achieve sales and performance objectives of Optimum BusinessWork closely with HR/Recruitment to ensure qualified candidates are hired as neededCultivate positive inter-departmental working relationships with provisioning, field service, RCC and customer service to maximize productivity and improve the customer experienceConducted in field mentoring through daily ride outs and one-on-one meetings as neededIncreased yearly sales year over year with a high of 118% in 2013.Maintained or increased sales without a supervisor twice in my tenure, 7 months in 2012 and 13 months in 2014 into 2015, during which time NJN was also was without a coordinator for 7 months.

Served in newly created position of NYMA Operations Manager for Commercial Sales Averaged over 8000 units released per year while maintaining budget and ROI requirements. (High of 14,813 units released)Raised ROI from 3 years to 5 years while always maintaining less than a 2.6 year ROIWrote and had implemented new Access Agreements which cleared the path and allowed for the increase in units and projects. That are still in place for NYMA across departments.Created and set all operations department policies, of which the majority are still in place.

Managed 5,500 miles of plantCoordinated 96 miles of plant construction per yearAccountable for annual operating and $6m budgetLead responsible for 20 employees and 30 subcontractors. Provide leadership and direction to managers and supervisors regarding operations and scope/quality of servicesAccountable for high-level external and internal customer satisfaction. Maintained open communications with all levels of managementReduced overtime usage by 30% within one fiscal yearDeveloped and directed key operational effectiveness programs. Specifically, implemented time management and project tracking programsManaged three office locations

Managed 2,063 miles of plantCoordinated 20 miles of plant construction per yearMaintained $2m budgetLead responsible for 10 employees and 20 subcontractorsReceived letter of commendation from the state of OCTVResponsible for all maintenance an upgrading of the Morris Office which included all New Jersey mandatesAdditional project work included bring General Contractor to ensure completion of a new building to house the Morris system personnel, warehouse equipment and vehicles. Assumed responsibility 12 months after construction commenced with building being 40% complete. Construction was completed in 40 days and within budget