Charles Reece Email & Phone Number

Plano, Texas, United States

• Guide and direct on-site technicians and customers through Voip installations
• Install managed Networks, including Ubiquiti Access Points and Connected I/O cellular failovers
• Correlate, interpret, and research data to find the best possible solutions to meet clients demands
• Work closely with Project Managers and Point of contacts to build domains, implement IVR/auto attendants, and setup user extensions and call routing
• Work directly with EVP of Field Services and in tandem with several departments throughout the Corporation

Irving, Texas

• Worked as a close team to review, validate, and process contracts for funeral policies for all of Texas and Louisiana.
• Provided technical and logistics support.
• Resolved billing, shipping, and service related issues for local and international clients.

Fort Worth, Texas

• Worked directly under the leadership of senior landman
• Corresponded with mineral owners regarding potential sales and leasing of their mineral rights
• Researched public property records in order to verify title ownership of land titles and deeds
• Increased Senior Landman's land acquisition success rate through public outreach andaccurate data entry of public records

Baton Rouge, Louisiana Area

Construction Materials Testing Technician Planned, prepared, and executed ASTM Inspections. Supervised contractors’ operation of heavy equipment. Consulted clients regarding points of concern and possible solutions. Administered Non-Destructive Tests with nuclear density gauge. Managed 7-million-dollar construction project while working closely with.

Baton Rouge, Louisiana Area

Kitchen Staff / Cook Prepared meals at a high volume, high energy restaurant. Assisted Executive Chef with inventory management.

Baton Rouge, Louisiana Area

Table Games Dealer (L'Auberge Casino) Followed the rules and regulations of the casino set forth by the gaming commission. Maintained close vigilance while dealing cards. Worked closely with a closed-circuit security team

Everywhere, US

MWD Field Engineer (Measurement While Drilling) Data entry of directional surveys, gamma ray readings, and downhole welltemperature readings using Microsoft Excel. (Attention to detail was crucial) Collaborated with a large team of specialists, requiring coordination, multipleforms of communication, and strong work ethic. Was a key asset on a Record.

Shreveport, Louisiana

Welder & Fabricator Read Blueprints and technical drawings to determine dimensions needed forrolling steel plates into round windmill segments using heavy machinery. Welded segments together using MIG Wire gun (Metal Inert Gas) & StickWelding (Flux Shielded Arc Welding).

Shreveport, Louisiana

Assistant Store Manager Worked closely with store & regional managers to ensure excellent performance. Trained employees to use the Point of Sale system to its full potential. Performed daily inventory and processed all merchandise shipments. Provided data entry for sales figures, inventory and time sheets.

Shreveport, Louisiana Area

Client Support Technician (Subcontracted out to COMCAST) Assisted customers with technical and billing support using Multi Line Phone System. Offered troubleshooting expertise for advanced technical support issues via Proprietary Software. Awarded by team leaders for excellence in customer relations and an above average troubleshooting success ratio.

Cysa+, Cybersecurity

Per Scholas Cybersecurity Graduate - Dallas, TX This course is a fifteen (15) week intensive and comprehensive hands-on oriented technical.

Civil Engineering, Sophomore

Activities and Societies: International Club, Engineering Club

Computer Science

Activities and Societies: KLPI radio Disc Jockey, Tae Kwon Do, Theater Group

High School Diploma

Activities and Societies: National Honor Society, Yearbook Staff, JROTC, Varsity Football, Student Council

Certifications, Information Technology + Cybersecurity

I'll never stop learning new things. Knowledge is power.