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Charles Ricks Email & Phone Number
Computer Operator
at
Arkansas Department of Information Services
1 work email found
@msn.com
3 phones found area 501
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Computer Operator
Location
Little Rock, Arkansas, United States
Company size
Who is Charles Ricks? Overview
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Quick answer
Charles Ricks is listed as Computer Operator at Arkansas Department of Information Services, a with 124 employees, based in Little Rock, Arkansas, United States. AeroLeads shows a work email signal at msn.com, phone signal with area code 501, and a matched LinkedIn profile for Charles Ricks.
Charles Ricks previously worked as Photographer/ Graphic Designer at C. D. Ricks Photography and Systems Operations Analyst at Fis - Fidelity Information Services. Charles Ricks holds Business Admin/ Computer Science from Philander Smith College.
Company email context
Email format at Arkansas Department of Information Services
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cricks@msn.com
76% confidence
AeroLeads found 1 current-domain work email signal for Charles Ricks. Compare company email patterns before reaching out.
Profile bio
About Charles Ricks
I have over 10 years of customer service experience including four plus years of experience as a Tech Support Rep, with Microsoft Certifications, MCDST and MCP, with previous call center front-line agent (inbound and outbound), helpline associate and supervisory experience. I am also proficient in MS Office. I'm also a self taught graphic designer ... Print, Web, posters, logo design, copy writing and editing, photography. I am proficient in Adobe Photoshop & Lightroom.
Listed skills include Customer Service, Call Center, Customer Satisfaction, Troubleshooting, and 13 others.
Current workplace
Charles Ricks's current company
Company context helps verify the profile and gives searchers a useful next step.
Arkansas Department Of Information Services
9 roles · 21 years
Charles Ricks work experience
A career timeline built from the work history available for this profile.
Computer Operator
Computer Operator
Photographer/ Graphic Designer
C. D. Ricks Photography
Freelance Photography, and designing business cards, posters flyers, retouching photos
Systems Operations Analyst
Monitors and controls a mainframe computer console to process and complete jobs. • Investigates error conditions in computer processing, equipment malfunction and/or network (on-line) performance in order to determine and/or apply the required corrective procedure or action. • Detect errors through monitoring and perform corrective action.• Validate data using client specified balancing procedures.• Follow escalation procedures • Controls, monitors, and tracks file… Show more Monitors and controls a mainframe computer console to process and complete jobs. • Investigates error conditions in computer processing, equipment malfunction and/or network (on-line) performance in order to determine and/or apply the required corrective procedure or action. • Detect errors through monitoring and perform corrective action.• Validate data using client specified balancing procedures.• Follow escalation procedures • Controls, monitors, and tracks file transmissions Show less
Jul 2014 - Aug 2016
Customer Service Representative-I
TIER 1 Support for online banking troubleshooting. Administers the necessary product requirements to maintain consistent account control of clients that use FIS software products and ensures that the quality and utilization of FIS software products satisfies client needs
Jun 2013 - Jul 2014
Tech Coordinator Ii
Provide exceptional customer service and technical support for internal and external voice and data product customers. Troubleshoot hardware and software issues and identify network/applications issues. Provide detailed information on how to set up/configure data and voice products. Verify provisioning and diagnose device or Network issues. Trouble shoot for PC Operating systems, specifically Device Manager and TCP/IP configuration. Use various administrative department tools and on-line… Show more Provide exceptional customer service and technical support for internal and external voice and data product customers. Troubleshoot hardware and software issues and identify network/applications issues. Provide detailed information on how to set up/configure data and voice products. Verify provisioning and diagnose device or Network issues. Trouble shoot for PC Operating systems, specifically Device Manager and TCP/IP configuration. Use various administrative department tools and on-line resources for customer resolution. Use trouble ticket system for tracking customer interactions and problem resolution. Evaluate customers concerns and resolve problems to customer satisfaction. Demonstrates and practices regularly the skills necessary to handle any CS and/or Technical Support call type that is routed through the center in this function. Show less
Oct 2008 - Feb 2013
Csr
Worked with hospitals and pharmacies to solve problems. Help customers locate products they need for their patients, resolve shipping errors and partner with sales force to improve customer satisfaction
2006 - 2008
~2 yrs
Aug 2005 - 2007
2 education records
Charles Ricks education
Business Admin/ Computer Science
Philander Smith College
Education record
Mcclellan High
FAQ
Frequently asked questions about Charles Ricks
Quick answers generated from the profile data available on this page.
What company does Charles Ricks work for?
Charles Ricks works for Arkansas Department of Information Services.
What is Charles Ricks's role at Arkansas Department of Information Services?
Charles Ricks is listed as Computer Operator at Arkansas Department of Information Services.
What is Charles Ricks's email address?
AeroLeads has found 1 work email signal at @msn.com for Charles Ricks at Arkansas Department of Information Services.
What is Charles Ricks's phone number?
AeroLeads has found 3 phone signal(s) with area code 501 for Charles Ricks at Arkansas Department of Information Services.
Where is Charles Ricks based?
Charles Ricks is based in Little Rock, Arkansas, United States while working with Arkansas Department of Information Services.
What companies has Charles Ricks worked for?
Charles Ricks has worked for Arkansas Department Of Information Services, C. D. Ricks Photography, Fis - Fidelity Information Services, Verizon Wireless, and Cardinal Health.
How can I contact Charles Ricks?
You can use AeroLeads to view verified contact signals for Charles Ricks at Arkansas Department of Information Services, including work email, phone, and LinkedIn data when available.
What schools did Charles Ricks attend?
Charles Ricks holds Business Admin/ Computer Science from Philander Smith College.
What skills is Charles Ricks known for?
Charles Ricks is listed with skills including Customer Service, Call Center, Customer Satisfaction, Troubleshooting, Telecommunications, Customer Retention, Sales, and Wireless.
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